Allison Moore
Summary
Detail-oriented professional with strong leadership and customer service management skills. Proven ability to ensure compliance and maintain high standards while training new employees and enhancing customer satisfaction.
Overview
28
28
years of professional experience
Work History
Third Key Holder
Factory Connection
Scottsboro
06.2020 - Current
- Trained new team members on store operations to ensure smooth onboarding.
- Ensured excellent customer service by addressing inquiries promptly.
- Processed transactions accurately at the cash register.
- Monitored sales floor for cleanliness and safety compliance to enhance customer experience.
- Monitored cash register transactions to ensure accuracy of payments received from customers.
- Ensured all safety and security protocols were followed in the store.
- Assisted customers with product selection, payment processing, returns, and exchanges.
- Supervised bank deposits and security procedures to support store opening and closing.
Child nutrition program Manger
Scottsboro City Schools
Scottsboro
08.2005 - Current
- Coordinated meal planning with local food suppliers and vendors.
- Trained staff on food safety and nutrition best practices.
- Oversaw inventory management of food supplies and materials.
- Coordinated with other organizations to ensure effective delivery of services.
- Provided guidance on food safety regulations for organizations involved in producing food products or services.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Cleaning Church
Bible Baptist Church
Scottsboro
03.2003 - 03.2005
- Maintained cleanliness in assigned areas using appropriate cleaning equipment.
- Reported any hazards or issues to management promptly for resolution.
- Cleaned sinks, floors and mirrors to keep bathrooms sanitized and organized.
- Swept and mopped floors in public areas.
- Cleaned windows, door frames, and sills.
- Vacuumed carpets, furniture, and upholstery.
- Emptied trash cans and replaced liners.
- Dusted furniture, fixtures, and other surfaces.
- Stocked restrooms with paper products and soap dispensers.
Cashier
McDonald's Restaurant
Rainsville
05.1998 - 08.1999
- Processed customer transactions quickly and accurately at a fast-paced restaurant.
- Handled cash, credit, and gift card payments securely and efficiently.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed various tasks designated by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Ensured tidy and organized work environment daily.
- Performed regular cleaning duties such as wiping down counters, sweeping floors.
Education
Some College (No Degree) - Education
Snead State
Boaz, ALSkills
- Commercial and residential cleaning
- Sanitization techniques
- Restroom maintenance
- Kitchen cleaning
- Work area inspection
- Chemical handling
- Employee training
- Cash management
- Bank deposits
- Customer service management
- Multitasking capacity
- Task delegation
- Effective delegation
- Strong leadership
- Team building
- Time management
- Attention to detail
- Promotional planning
- Store operations oversight
Timeline
Third Key Holder
Factory Connection
06.2020 - Current
Child nutrition program Manger
Scottsboro City Schools
08.2005 - Current
Cleaning Church
Bible Baptist Church
03.2003 - 03.2005
Cashier
McDonald's Restaurant
05.1998 - 08.1999
Some College (No Degree) - Education
Snead State