Allison Morris

• Seasonal summer job only (July-August)
• Handled cash transactions efficiently, ensuring accurate accounting of daily sales.
• Enhanced customer satisfaction by providing friendly and efficient service during high-traffic periods.
• Managed approximately 30+ cars coming to pick at the orchard; gave directions and boxes to pick in while working the cash register.

● Developed strong relationships with regular customers by

remembering preferences and engaging in friendly conversations.

● Used the cash register to tender change and process cash and credit card payments.

• Oversaw inventory management, tracking stock levels to prevent shortages and waste.

• Evaluated patient eligibility for the Genentech Patient Foundation (GPF) and coordinated shipments of Genentech products to patients within program guidelines.
• Learned and applied aspects of reimbursement (i.e., benefit investigations, payer reimbursement policies, regulatory and administrative rules)
• Exhibited exceptional attention to detail, critical thinking, and analytical skills with a proven ability to communicate effectively in both written and verbal formats.
• Effectively solved problems under pressure while prioritizing team tasks, and providing excellent customer service to patients and healthcare provider offices.
• Worked collaboratively in a team structure based on specific therapeutic areas, responsibly delegated next steps to appropriate team members, and documented next steps appropriately.
• Followed written Standard Operating Procedures, navigated through internal change throughout the company, and applied technical expertise to move patients forward while ensuring effective communication and teamwork.

• Acquired experience working with individuals recovering from substance abuse, applying learned social work concepts directly into relevant situations.
• Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
• Maintained confidentiality and ethical standards in all interactions with residents and other personnel.
• Utilized strengths-based approaches when working with clients, emphasizing resilience and individual capabilities.
• Advocated for clients' need for housing within the agency after relapse, securing necessary safe and sober housing.

• Greeted customers at counter, operated cash register, and managed transactions efficiently
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Supported team members during peak hours, ensuring smooth operations and minimal customer wait times.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Learned other teammates' work tasks to train as backup.

• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring dining area was prepared for service.
• Served food and beverages promptly with focused attention to customer needs.
• Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
• Participated in ongoing training sessions focused on product knowledge enhancements and hospitality best practices.
• Demonstrated knowledge of various beverages, including some cocktails, wines, and beers.

• Transported individuals to work, activities, medical appointments, and shopping trips.
• Assisted residents with activities of daily living, promoting independence and quality of life.
• Ran errands, managed laundry, completed weekly grocery shopping and meal preparations.
• Assisted specific residents with dressing guidance and grooming.
• Built strong relationships with clients to deliver emotional support and companionship.
• Performed light housekeeping duties to maintain cleanliness standards.
• Administered medications as prescribed, ensuring accurate dosage and timely administration.

• Ensured timely and accurate service of food and beverages.
• Provided doorstep delivery for resident meal orders.
• Built long-lasting relationships with residents.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained knowledge of menu offerings, including ingredients, allergens, and dietary restrictions for clear communication with guests.

• College of Health Sciences Dean's List [Fall 2023]
• USAC Study Abroad: [Alicante, Spain], [Spanish] - June 2024