ALLISON M. SULLIVAN
TALLAHASSEE,FLORIDA
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
27
27
years of professional experience
Work History
Legal Assistant
Andrews, Crabtree, Knox & Longfellow
Tallahassee, Florida
12.2022 - 09.2026
- Drafted legal documents and correspondence for attorney review.
- Performed conflict checks and set up all new cases in the company database.
- Managed case files and maintained accurate records for ongoing cases.
- Organized and scheduled appointments, meetings, and court dates efficiently.
- Filed documents with courts and maintained compliance with legal standards.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Ensured client confidentiality by securely handling sensitive information.
- Scanned physical documents into electronic format for storage in a secure database system.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
- Filed pleadings and paperwork with court clerk to meet strict deadlines.
- Liaised between attorney and outside counsel, exchanging information.
- Contacted witnesses and scheduled interviews and evaluations.
- Organized legal documents in company filing systems and databases.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
Paralegal and Records Management
Fasig Brooks
Tallahassee, FL
09.2018 - 06.2022
- Serve as liaison between attorney and client, including managing high email and call volume daily and scheduling consultations.
- Advanced to records manager position in December 2019.
- Assisted five attorney teams in ordering billings and medical records requests, ensuring compliance with HIPAA regulations.
- Set up client files and uploaded documents for case management.
- Uploaded all incoming billings and medical records to case management file.
- Retrieval of billings and medical records then uploaded to cases.
- Ordered billing and medical records for cases and followed up on requests.
- Telephone conferencing with insurance companies to set up claims and to obtain adjuster information to send out letter of representation.
- Drafting subrogation letters to health insurance companies for health lien.
- Drafted billing letters to medical providers for insurance claims.
- Managed all accounts payable invoices for billings and medical records by company credit card or submitting to accounting department
Legal Assistance
Heuler-Wakeman Law Group, P.L
Tallahassee, FL
06.2014 - 09.2018
- Facilitated client intake process by preparing questionnaires before attorney consultations, ensuring timely resolution of client issues.
- Acted as liaison between attorney and clients, managing high volumes of emails and calls daily while effectively scheduling consultations.
- Drafted and prepared Estate Planning document for clients.
- Drafted and prepared Probate documents for clients.
- E-file motions, pleadings, discovery and orders to the local courts.
- Managed daily accounts payable, accounts receivable, deposits, and bookkeeping tasks, ensuring accurate financial tracking.
- Prepared and send billing every month.
Care Giver for family member
08.2012 - 06.2014
- Supported husband's grandmother in daily activities, ensuring comfort and dignity during her late stage of dementia.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Administrative Assistant/ Bookkeeper/Receptionist
Brewton Plante, P. A
Tallahassee, FL
06.1999 - 08.2012
- Provided front-desk reception and telephone support in high-volume environment. Calmed upset customers, researched and resolved issues rapidly, rebuilding client trust and safeguarding key accounts.
- Managed diverse customer service and administrative tasks, resolving issues efficiently to enhance client satisfaction.
- Processed daily accounts payable and accounts receivable transactions, managed deposits, and maintained accurate bookkeeping records.
- Generated and distributed monthly billing statements to clients, ensuring accuracy and timely delivery.
- Supported financial team by preparing comprehensive end-of-month reports, ensuring accuracy and timely delivery.
- Led cleanup of company database and files, organizing personnel, financial, and operational records to improve data input, processing, and retrieval time.
- Assisted clients during the Legislative Session by greeting them and providing necessary office support.
- Managed building maintenance, collecting rent and bookkeeping for Gallie Hall Partnership.
Education
High School Diploma -
Ramstein American High School
Ramstein AFB, Germany06-1989
Skills
- State and federal e-filing
- OJCC e-filing
- Document drafting
- Document filing
- Legal research
- Case management
- Records retrieval
- Data management
- Scheduling and planning
- Calendar management
- Client support
- Attention to detail
- Organizational skills
- Problem solving
- Adaptability
- Correspondence
Timeline
Legal Assistant
Andrews, Crabtree, Knox & Longfellow
12.2022 - 09.2026
Paralegal and Records Management
Fasig Brooks
09.2018 - 06.2022
Legal Assistance
Heuler-Wakeman Law Group, P.L
06.2014 - 09.2018
Care Giver for family member
08.2012 - 06.2014
Administrative Assistant/ Bookkeeper/Receptionist
Brewton Plante, P. A
06.1999 - 08.2012
High School Diploma -
Ramstein American High School