Experience with high stress situation and conflicts, with many years of front desk experience along with holding leadership positions and working with staff.
Enjoy engaging with the public in fast-paced, customer-facing environments.
Highly organized and efficient, with proven time management skills to meet tight deadlines and balance competing priorities.
Long history of commitment to past employers and a willingness to learn in the work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Provo Recreation Center
Tyson Birch
06.2022 - Current
I work as a Front Desk supervisor. Tasks including both opening and closing the facility. Insuring all team members are working efficiently, along with working around conflicts and scheduling mishaps.
Maintained inventory of supplies and equipment with established sign-out procedures.
Providing excellent customer service by quickly resolving customer concerns and assisting patrons with any membership or faculty issues.
Working the front desk, helping Patrons sign up for memberships making sure they meet all the requirements.
Washington Conservation Corps
Rylee Philips
10.2023 - 09.2024
Preserved historical structures on public lands through careful maintenance and repair work.
Collaborated with agency partners including Washington State parks and the local DNR department, to achieve shared land management objectives while fostering strong working relationships among stakeholders.
Improved trail accessibility for park visitors by constructing and maintaining trails, bridges, and other infrastructure.
Demonstrated adaptability in responding to changing project priorities or unforeseen challenges while completing assigned tasks efficiently under tight deadlines.
Was assigned Safety Officer where I actively checked in with the crew to make sure all safety equipment was being used and being used properly.
Server, Ashford Assisted Living
Sarah
07.2020 - 10.2021
Served food and beverages promptly with focused attention to residents needs.
Cultivated warm relationships with residents.
Bussed and reset tables to keep dining room and work areas clean.
Worked with scheduled nurses in helping moving residents to dinning areas. Along with delivering meals to residents unable to leave their rooms.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Applications and Formalities Specialist at Birch, Stewart,Kolasch & Birch LLPApplications and Formalities Specialist at Birch, Stewart,Kolasch & Birch LLP
Latter Day Saints Missionary at The Church Of Jesus Christ Of Latter-day SaintsLatter Day Saints Missionary at The Church Of Jesus Christ Of Latter-day Saints