Allison Nowak
Saint Clair,MO
Summary
Dedicated professional with proven strengths in customer service and relationship building. Skilled in decision-making and problem-solving, consistently enhancing client satisfaction and loyalty.
Overview
7
7
years of professional experience
Work History
Cleaner
Clean Tech
12.2024 - Current
- Maintained cleanliness and sanitation in assigned areas, ensuring compliance with health and safety standards.
- Operated cleaning equipment effectively, including vacuums, floor scrubbers, and pressure washers.
- Conducted regular inspections of facilities to identify maintenance needs and report issues promptly.
- Collaborated with team members to complete deep-cleaning projects efficiently within designated timelines.
- Adhered to inventory management practices for cleaning supplies, minimizing waste and maintaining stock levels.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
Sales Representative
Naked Spirits
01.2024 - Current
- Studied the history of our product base.
- Developed product knowledge to effectively communicate features and benefits to customers.
- Developed a relationship with customers to increase sales.
- Executed sales strategies to meet and exceed monthly targets.
- Built strong relationships with clients, enhancing customer loyalty and retention.
- Conducted market research to identify trends and adjust sales tactics accordingly.
- Analyzed market trends to identify potential sales opportunities and improve strategies.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Exceeded sales targets through effective planning and goal setting.
- Streamlined sales process, reducing time from lead to close.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
- Stayed up-to-date with industry trends to position company as market leader.
- Participated in trade shows and conferences to network and generate leads.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to team objectives in fast-paced environment.
- Lead tours as a public speaker
Kennel Supervisor
Linnys Kennel
10.2023 - 10.2024
- Supervised daily operations of kennel, ensuring safety and well-being of animals.
- Trained staff on proper animal handling techniques and hygiene protocols.
- Implemented enrichment activities to enhance animal behavior and reduce stress.
- Maintained cleanliness of facilities, promoting a healthy environment for pets.
- Conducted health checks and monitored animals for signs of illness or distress.
- Assisted in inventory management, tracking supplies and ordering necessary items.
- Reduced animal stress levels by maintaining a clean, safe, and comfortable environment in the kennel.
- Facilitated team-building exercises among staff members, fostering a positive work environment conducive to productivity and job satisfaction.
- Developed comprehensive training programs for new employees, leading to higher retention rates and increased employee satisfaction.
manager / head cake decorator
We Decorate Kakes
04.2022 - 10.2023
- Managed project timelines and deliverables to ensure alignment with organizational priorities.
- Mentored junior staff, fostering a culture of continuous improvement and professional development.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Refurbish Technician
Higginbotham Real Estate
04.2021 - 04.2022
- Inspected and assessed refurbished products for quality assurance.
- Trained new team members on refurbishment processes and safety protocols.
- Reduced waste by utilizing recycled materials whenever possible during the refurbishment process.
- Improved client satisfaction with timely completion of projects, meeting deadlines consistently.
- Consistently met or exceeded performance targets through meticulous attention to detail and strong work ethic.
- Maintained a safe working environment by adhering to strict safety guidelines and protocols.
- Reviewed time sheets and work orders.
- Disassembled items to prepare for finishing using hand tools.
Lead Annodizer
Jerrys Metal Finishing
03.2019 - 04.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Associate of Science - Veterinary Technology
Brown Mackie
Fenton, MO06-2016
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Goal setting
- Relationship building
- Project management
- Cross-functional teamwork
- Sales techniques
- Conflict resolution
- Marketing
Timeline
Cleaner
Clean Tech
12.2024 - Current
Sales Representative
Naked Spirits
01.2024 - Current
Kennel Supervisor
Linnys Kennel
10.2023 - 10.2024
manager / head cake decorator
We Decorate Kakes
04.2022 - 10.2023
Refurbish Technician
Higginbotham Real Estate
04.2021 - 04.2022
Lead Annodizer
Jerrys Metal Finishing
03.2019 - 04.2021
Associate of Science - Veterinary Technology
Brown Mackie