Summary
Overview
Work History
Education
Skills
Timeline
Willing to Learn/ Developing these skills
Generic

Allison O'Brien

Chicago,IL

Summary

Third-year student at DePaul University in Chicago studying Communication and Media with a focus in Journalism, and a minor in Architecture and Urban Development. I am passionate about storytelling, community building, and engaging with Chicago’s vibrant cultural and music scenes. Through independent journalism work and hosting a weekly radio show, I have developed strong interviewing, reporting, and on-air communication skills across multimedia platforms.

Gaining hands on journalism, reporting, and interviewing

I am beyond interested in event planning, promotion and coordinating to foster community and collaboration. My architecture studies give me a unique perspective that helps me to materialize these goals of building and implementing community forward inclusive spaces.

My work experience as a tennis instructor for youth has taught me the importance of caring for our future generations. I developed group leadership and teaching skills, helping my students build confidence and skills.

I recently volunteered with the Chicago Underground Film Festival, where I promoted the event on their street team, and soon joined their hospitality team. Hospitality meant being a welcoming presence to guests as well as ensuring client needs and relationships were upheld.

Overview

5
5
years of professional experience

Work History

Tennis Instructor

Arlington Heights Park District / Heritage Tennis Club
Arlington Heights, IL
06.2025 - Current
  • Reference: Jesse Burleson (773) 592-5159, burlesonjesse5@gmail.com Madeline Paler (847) 398-7780, mpaler@ahpd.com
  • Assisted in organizing and executing training sessions for various skill levels.
  • Instructed youth in fundamental tennis techniques and game rules.
  • Learned to operate court maintenance equipment for optimal playing conditions.
  • Observed experienced instructors to develop coaching skills and strategies.
  • Adapted lesson plans based on individual student needs and skill levels.
  • Collaborated with team members to enhance program offerings and participant experience.
  • Organized equipment and maintained cleanliness of tennis facilities before and after instruction.

Front of House Associate

Dairy Queen Restaurant
Arlington Heights, IL
05.2021 - 12.2023
  • Delivered exceptional customer service, ensuring positive dining experiences for all guests.
  • Operated point-of-sale systems accurately, processing transactions efficiently and maintaining cash accuracy.
  • Managed food preparation areas, ensuring compliance with health and safety standards consistently.
  • Assisted in training new staff members on operational procedures and customer service best practices.
  • Monitored inventory levels, assisting in stock management to minimize waste and maintain product availability.
  • Implemented promotional strategies to boost sales during seasonal events, attracting new customers effectively.
  • Processed customer transactions efficiently and accurately, ensuring a positive shopping experience.

Education

Bachelor of Arts - Communication and Media, Architecture/Urban Development

DePaul University
Chicago, IL
06-2027

Bachelor of Arts - New Media (Design, Film And Television)

University of Tampa
Tampa, FL
01-2024

High School -

Saint Viator High School
Arlington Heights, IL
06-2023

Skills

  • Communication
  • Group leadership
  • Teamwork/Teambuilding
  • Working with children
  • Adaptive teaching methods
  • Working to be fluent in Spanish
  • Client relationship building
  • Reliability and punctuality
  • Time management skills
  • Professional appearance
  • Team collaboration
  • Customer service excellence

Timeline

Tennis Instructor

Arlington Heights Park District / Heritage Tennis Club
06.2025 - Current

Front of House Associate

Dairy Queen Restaurant
05.2021 - 12.2023

Bachelor of Arts - Communication and Media, Architecture/Urban Development

DePaul University

Bachelor of Arts - New Media (Design, Film And Television)

University of Tampa

High School -

Saint Viator High School

Willing to Learn/ Developing these skills

  • Graphic Design
  • Social media management
  • Coordinating, organizing and planning events
  • Event/brand advertisement and marketing
  • Artist promotion and outreach
  • Email marketing and newsletters
  • Booking shows
  • Flyer and promotional material design
  • Audience engagement strategies
  • Video and photo editing

Allison O'Brien