Allison Orloski

• Optimized claim submission process by resolving discrepancies before final submission, reducing denial rates significantly.
• Collaborated with cross-functional teams to ensure timely and accurate billing for all services rendered.
• Enhanced revenue integrity by identifying billing errors and implementing corrective measures.
• Improved coding accuracy by conducting regular reviews, providing feedback, and offering targeted education to staff members.
• Develop and maintain Quality Audits and associated reporting to identify areas of opportunity and provide ongoing education to departments.

• Work collaboratively with other departments within the network to obtain required documentation for claims submission
• Maintained high coding standards by adhering to industry best practices and staying current with emerging technologies.
• Verified accuracy of patient information in medical records.
• Resourcefully used various coding books, procedure manuals, and on-line encoders.
• Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
• Reviewed patient charts to better understand health histories, diagnoses, and treatments.
• Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
• Followed up with medical staff regarding missing information in patient records.
• Communicated effectively with staff, patients, and insurance companies by email and telephone.

• Maintain three Doctor's schedules to ensure hightest

level of production

• Answered multi-line phone system and enthusiastically greeted callers.
• Scheduled appointments and conducted follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Entered data into system and updated customer contacts with information to keep records current.
• Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Managed phone and handled incoming and outgoing mail and faxes.
• Managed filing system, entered data and completed other clerical tasks.
• Assisted coworkers and staff members with special tasks on daily basis.