Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for clients. Offers enhanced care with flexible learning approach for clients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
12
12
years of professional experience
Work History
Internal Care Coordinator
Comfort Keepers of Greenville
01.2023 - Current
Enhanced client care by developing and implementing comprehensive care plans.
Improved communication among healthcare providers, streamlining the coordination of services for clients.
Assessed client needs and connected them with appropriate resources to ensure optimal health outcomes.
Managed client caseloads effectively, ensuring timely follow-up and appropriate interventions.
Facilitated appointments and transportation for clients, streamlining access to essential medical services.
Built strong relationships with clients to deliver emotional support and companionship.
Supported client care excellence via planning and interpretation of programs.
Emergency Medical Technician
Spartanburg Regional Healthcare System
05.2021 - 01.2023
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Reduced response times by effectively coordinating with dispatchers and following established protocols.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Supported patient recovery process through effective communication with healthcare professionals at receiving facilities regarding treatment plans and further care requirements.
Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Streamlined patient assessment process by quickly determining chief complaints and prioritizing treatment interventions based on severity.
Assistant Store Manager
Hibbett
07.2017 - 12.2020
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Increased employee retention, training staff in effective customer service techniques and product knowledge.
Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Production Associate
BMW Manufacturing Co., LLC
09.2018 - 10.2019
Improved product quality with thorough inspections, identifying and addressing potential issues before shipment.
Enhanced production efficiency by streamlining assembly line processes and implementing lean manufacturing techniques.
Troubleshot machinery issues, minimizing downtime by quickly diagnosing problems and performing necessary repairs.
Exceeded performance goals, consistently completing assigned tasks ahead of schedule without compromising on quality or safety standards.
Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.
Supported production needs by performing routine tasks using standard procedures and equipment.
Safely operated hand and power tools to complete repetitive tasks.
Apprentice Carpenter
John Gamble Carpentry
07.2015 - 01.2018
Carpenter Apprentice responsibilities included hanging sheet rock, constructing porches/decks and small buildings, painting, electrical work, demolition, and the use of various power tools.
Completed projects with precision by accurately measuring, cutting, and assembling wood components according to specifications.
Contributed to overall project success by installing fixtures such as doors, windows, cabinets, and moldings.
Streamlined workflow by effectively organizing tools, equipment, and materials for easy access during daily tasks.
Patient Transporter
Greenville Health System
02.2017 - 07.2017
Enhanced patient comfort by providing compassionate care and timely transportation.
Reduced patient anxiety during transport by maintaining open communication and answering questions.
Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
Improved efficiency in transporting patients by quickly navigating through the hospital''s various departments and floors.
Landscaper
Joe Orr Construction
06.2012 - 06.2015
Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
Provided exceptional customer service during consultations to assess property needs accurately and recommend suitable landscaping solutions.
Maintained grounds by trimming, weeding, and general clean-up.
Performed planting, watering, mulching, and edging of lawns.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Education
High School Diploma -
Wade Hampton High School
Greenville, SC
05.2015
No Degree - Emergency Medical Technology/Technician (EMT Paramedic)
Greenville Technical College
Greenville, SC
01.2021
Skills
Supervisory Skills
Data Entry
Sales
Scheduling
Customer Service
Interpersonal Skills
Communication
Time Management
Microsoft Word
Microsoft Office
Organizational Skills
Documentation
Timeline
Internal Care Coordinator
Comfort Keepers of Greenville
01.2023 - Current
Emergency Medical Technician
Spartanburg Regional Healthcare System
05.2021 - 01.2023
Production Associate
BMW Manufacturing Co., LLC
09.2018 - 10.2019
Assistant Store Manager
Hibbett
07.2017 - 12.2020
Patient Transporter
Greenville Health System
02.2017 - 07.2017
Apprentice Carpenter
John Gamble Carpentry
07.2015 - 01.2018
Landscaper
Joe Orr Construction
06.2012 - 06.2015
High School Diploma -
Wade Hampton High School
No Degree - Emergency Medical Technology/Technician (EMT Paramedic)
Executive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLCExecutive Assistant to the CEO of an Architecture & Design Firm at BELAY Solutions, LLC