Allison Osborne

50 Hours/week

• Secured buildings and grounds to ensure safety from accidents, fire, theft, and intrusion.
• Responds to alarms and/or when summoned to assist with belligerent or dangerous persons, disaster, fire
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Maintains daily log or journal to note activities.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.

40 Hours/Week

• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Removed trash, debris and other waste materials from premises.
• Used time management and efficient cleaning methods to meet deadlines.
• Handled equipment, chemicals, and materials properly and with caution.
• Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
• Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Provided assistance to other staff members with cleaning of difficult areas.
• Organized and used industrial cleaning products following strict safety procedures.
• Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.

80 Hours/Week

• Provides supervision, care and correctional treatment of inmates and guidance to lower-graded Correctional Officers. Incumbent is concerned with maintenance of institution security contributing to the health and welfare of the inmates and the promotion of good public relations.
• Enforces rules and regulations governing facility security, inmate accountability and inmate conduct to ensure judicial sanctions are carried out and inmates remain in custody. From time to time, may be authorized to carry firearms and to use physical force, including deadly force, to maintain control of inmates.
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Conducted routine and emergency head counts.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Prepared, processed and maintained forms, reports, logs, records, and activity journals.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
• Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
• Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
• Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
• Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
• Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.

60 Hours/Week

• Patrols buildings and grounds to protect property, patients, visitors and staff from danger of accidents, fire, theft, or intrusion

Maintains daily log or journal to note activities.

• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Screened individuals and prevented passage of prohibited articles into restricted areas.
• Checked and verified photo identification prior to granting facility access.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.

40 Hours/Week

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
• Participated in ongoing training opportunities to stay current on best practices in disability support services.
• Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.

40 Hours/Week

• Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
• Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
• Provided lunchtime assistance to monitor children, assist with eating and serve food.
• Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
• Used patience, skill and various behavior modification techniques to maintain order and safety.
• Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
• Provided support during naptime routines, ensuring a peaceful environment for restful sleep.

40 Hours /Week

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.

40 Hours/Week

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.