Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Allison Oswald

Flippin,AR

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence along with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Meticulous with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.

Overview

6
6
years of professional experience

Work History

Office Manager

United Country BBB Realty
Yellville, AR
04.2020 - Current
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Delivered performance reviews, recommending additional training or advancements.
  • Managed office operations while scheduling appointments for department managers.
  • Maintained computer and physical filing systems.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed standard operating procedures for all administrative employees.
  • Updated reports, managed accounts and generated reports for company database.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Sourced vendors for special project needs and negotiated contracts.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Coordinated special projects and managed schedules.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Prepared meeting rooms and materials and recorded important information.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Compared vendor prices and negotiated for optimal savings.

Laboratory Technologist

Regional Family Medicine
Mountain Home, AR
10.2017 - 07.2019
  • Prepared and validated buffers and in-house reagents, calibrators and controls in advance of laboratory testing and analysis orders.
  • Performed and documented hematological and chemical examinations on blood and other body fluids for detection and identification of communicable and other diseases.
  • Conducted and reported on microbiological, serological and chemical analysis on clinical and environmental samples.
  • Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
  • Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
  • Engaged in instrument maintenance and basic troubleshooting of LC-MS/MS, serving as primary operator of LC-MS/MS and reviewing QC and calibrator performance for assay integrity.
  • Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
  • Recorded and interpreted laboratory results to present to senior colleagues.
  • Analyzed clinical samples on LC/MS-MS, resolving unusual data trends and handling chromatography and instrument alarms as appropriate.
  • Prepared and examined specimens using variety of instruments, histologic and molecular diagnostic techniques.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Collaborated with team members to achieve target results.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Identified issues, analyzed information and provided solutions to problems.
  • Conducted research, gathered information from multiple sources and presented results.

Phlebotomist

Hunter's Pharmacies
Oklahoma City, OK
11.2015 - 12.2017
  • Clinical Training
  • Medical and Clinical Laboratory
  • Laboratory Equipment
  • Medical Terminology Knowledge
  • Excellent Lab Practices
  • Medical Records
  • Phlebotomy Knowledge
  • Vital Signs
  • Venipuncture Sterile Processing
  • Medi-Tech knowledgeable
    Crisis trained due to working in Mental Health Facility
  • Consulted with and trained highly skilled mental health and medical staff.
  • Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
  • Conducted venipuncture and other CT procedures.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating and noting times of collection.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Followed physician orders to correctly administer therapeutic phlebotomy.

Education

High School Diploma - undefined

Parkview Home School
2014

Certification - Phlebotomy

Academy of Acadiana
2014

Certification - EKG Technician

Academy of Acadiana
2014

Skills

  • Skilled in intake interviewing
  • Committed
  • Adaptable
  • Compassionate
  • Efficient and reliable team player
  • Team Management
  • Staff Training
  • Policy and Procedure Modification
  • Accounts Payable and Receivable Auditing
  • Office Supplies and Inventory
  • Account and Ledger Reconciliations
  • Monthly Closings
  • Cash Flow and Reconciliation
  • Microsoft Publisher
  • Biweekly Payroll Processing
  • Deposit Collection
  • Office Equipment Management
  • Database Maintenance
  • Managing Appointments
  • Employee Timesheet Processing
  • Depositing Payroll Taxes
  • Collecting Statements
  • Invoice and Payment Tracking
  • Skilled in Microsoft Office

Timeline

Office Manager

United Country BBB Realty
04.2020 - Current

Laboratory Technologist

Regional Family Medicine
10.2017 - 07.2019

Phlebotomist

Hunter's Pharmacies
11.2015 - 12.2017

High School Diploma - undefined

Parkview Home School

Certification - Phlebotomy

Academy of Acadiana

Certification - EKG Technician

Academy of Acadiana

Similar Profiles

CREATE PROFILE