Allison Patel
MONTGOMERY,ALABAMA
Summary
I am an accomplished professional with a solid background in customer service. I have 15 years of experience in office work with multi line phone systems. I am recognized for my ability of being an ambassador of peace and communicating with people in a very positive and effective manner. I am a self starter with the ability to drive process optimization and efficiency.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
Registration Specialist/Patient Access
Baptist Medical Center South
01.2024 - Current
- When patients present themselves at the Emergency Room I Register them properly and make sure all their demographic information is put in the system
- Took Information from patients and EMS/ Life Flight in regard to treatment
- Checked insurance for coverage, and got proper authorizations
- Discharged patients from the Emergency Room
Accounts Specialist
PPM Partners
01.2017 - 01.2024
- My time at PPM Partners has given me the opportunity to excel in the recovery of payments from insurance companies and patients for services
- Called patients and insurance to garner updated info
- Input demographic information
- Applied payments to accounts, and work denial claims to find resolution
Patient Registration Administrator
Jackson Hospital
01.2019 - 01.2023
- Jackson Hospital gave me a well rounded training in various departments and offices, and allowed me to gain insight into how each department counts on each other
- Registered patients for appointments and inpatient services
- Scanned charts into EMR/Athena
- Made referral appointments for follow ups
Medical Records Clerk
Dr. Sargeant/ Dr. Porter's Office
01.2014 - 01.2017
- I joined the team at this practice as a medical records clerk, was given the opportunity to learn other valuable skills such as front desk and referral and insurance
- Scanned medical records into EMR/Athena
- Answered/made phone calls about referrals and prior authorizations
- Opened and Answered incoming mail
References
- Brenda Goldin, Supervisor at Dr. Sargeants Office, 334-451-1427
- Stephanie Phillips, Supervisor at PPM Partners, 334-306-9411
- Stevie Ryals, Supervisor at Jackson Hospital, 334-425-4425
Timeline
Registration Specialist/Patient Access
Baptist Medical Center South
01.2024 - Current
Patient Registration Administrator
Jackson Hospital
01.2019 - 01.2023
Accounts Specialist
PPM Partners
01.2017 - 01.2024
Medical Records Clerk
Dr. Sargeant/ Dr. Porter's Office
01.2014 - 01.2017