Allison Perez
West Orange,NJ
Summary
Highly motivated and detail-oriented professional with exceptional organizational skills and a proven ability to efficiently manage tasks. Demonstrated proficiency in maintaining accuracy and meeting deadlines in fast-paced environments. Committed to exceeding expectations and contributing to team success through effective problem-solving and a strong work ethic.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
Haagen Dazs
Livingston, New Jersey
03.2024 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
Store Associate
Finish Line
12.2023 - 08.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects
- Measured customers' feet using Brannock device to determine proper shoe size
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Assembled boxes, cartons and containers to package items
Brand Representative
Hollister
08.2022 - 09.2023
- Showed understanding of customer's personal style and preferences when offering product advice
- Rang up customers by processing cash and credit payments to achieve daily sale transactions
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store
- Communicated product value, quality, and style to educate and entice potential customers
- Completed floorsets
- Organized and stocked merchandise
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty
- Maintained knowledge of current promotions and product features
Expeditor
Orbital Kitchens
02.2023 - 05.2023
- Organize and drive online order tickets to ensure efficient delivery
- Inspect and ensure accuracy of food according to ticket before packaging
- Used slow periods to restock supplies
- Resolved customer complaints promptly and professionally to maintain positive reputation
- Utilized communication practices with Front and Back of House to deliver customer meals in timely manner
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
Team Member
Panera Bread
04.2021 - 09.2021
- Memorize menu
- Used proper techniques to prepare food and ingredients
- Operated register to process payments and collect cash payment for order totals
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Explained menu items and suggested appropriate options for food allergy concerns
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs
- Served food and beverages promptly with focused attention to customer needs
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff
- Cultivated warm relationships with regular customers
Skills
- Detail Oriented
- Time Management
- Microsoft Office
- Creative Thinking
- Data Interpretation
- POS System Operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Ice Cream Server
Haagen Dazs
03.2024 - Current
Store Associate
Finish Line
12.2023 - 08.2024
Expeditor
Orbital Kitchens
02.2023 - 05.2023
Brand Representative
Hollister
08.2022 - 09.2023
Team Member
Panera Bread
04.2021 - 09.2021