Allison Peters
Morgantown,WV
Summary
Experienced communications professional specializing in creating impactful content, engaging with media, and managing public relations. Recognized for reliability and adaptability in dynamic environments. Thrives on delivering results. Strong background in team collaboration, strategic communication planning, and maintaining message consistency. Adept at driving successful outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Communications Intern
West Virginia University School of Nursing
08.2024 - Current
- Prepared social media posts and videos with eye for viral content strategies.
- Enhanced brand visibility by creating and distributing engaging press releases and social media content.
- Supported public relations managers with writing, researching and preparation of materials
- Assisted in the development of internal and external communication strategies
Sales Lead Keyholder
Francescas
09.2023 - Current
- Improved customer service by projecting friendly and knowledgeable attitude.
- Completed store opening and closing procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained and mentored new employees.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
Host/Server
Tropics Restaurant and Bar
06.2020 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Science - Advertising And Public Relations
West Virginia University
Morgantown, WV05-2026
High School Diploma -
Morgantown High School
Morgantown, WV05-2022
Skills
- Strong leadership
- Editing and proofreading
- Interpersonal and written communication
- Strong verbal communication
- Public Speaking
- Problem-solving abilities
Certification
- Hootsuite Platform Certification
- Hootsuite Social Media Marketing Certification
Timeline
Communications Intern
West Virginia University School of Nursing
08.2024 - Current
Sales Lead Keyholder
Francescas
09.2023 - Current
Host/Server
Tropics Restaurant and Bar
06.2020 - 08.2023
- Hootsuite Platform Certification
- Hootsuite Social Media Marketing Certification
Bachelor of Science - Advertising And Public Relations
West Virginia University
High School Diploma -
Morgantown High School
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