Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Peters

Goodwater

Summary

Resourceful Branch Manager adept at increasing productivity and efficiency through streamlining operations. Possess strong skills in team leadership, customer relationship management, and financial oversight. Excel in communication, problem-solving, and adaptability, ensuring seamless branch operations while fostering a positive work environment.

Overview

18
18
years of professional experience

Work History

Branch Manager

Surge Staffing
Alexander City
04.2022 - Current
  • Managed daily branch operations and ensured efficient staffing levels.
  • Trained new staff on company policies and procedures for effective onboarding.
  • Oversaw customer service initiatives to enhance client satisfaction and retention.
  • Coordinated recruitment efforts to fill open positions in a timely manner.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Provided guidance and support to team members regarding problem resolution and customer service issues.
  • Developed branch schedules to optimize workforce productivity and coverage.
  • Developed strong relationships with clients to enhance customer loyalty.
  • Conducted market research to identify potential leads and opportunities.
  • Coordinated follow-up communications with prospective clients after initial contact.
  • Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.

Preschool Teacher

Harbor Learning Academy
Alexander City
08.2011 - 04.2022
  • Developed engaging lesson plans for diverse learning styles.
  • Facilitated daily activities promoting social and emotional growth.
  • Collaborated with parents to support child development and learning.
  • Implemented classroom management techniques to encourage positive behavior.
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Developed lesson plans that incorporated creative teaching techniques.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.

Administrative Assistant

Mugire Auto Sales
Alexander City
06.2007 - 08.2011
  • Organized and maintained filing systems to ensure easy document retrieval.
  • Assisted in preparing sales reports using company software tools.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Managed database systems containing customer contact information.
  • Processed invoices for payment using accounting software applications.
  • Maintained inventory records and tracked used car sales.
  • Performed regular assessments of payment collections, unbilled services, and outstanding debt.
  • Organized and maintained accurate filing systems for confidential documents.
  • Implemented systematic labeling for easy file identification and access.

Education

High School Diploma -

Victory Baptist Academy
Alexander City, AL
05-2002

Skills

  • Operational management
  • Customer relationship management
  • Staff training
  • Recruitment coordination
  • Market analysis
  • Sales strategy
  • Team leadership
  • Communication skills
  • Staff supervision
  • Reporting

Timeline

Branch Manager

Surge Staffing
04.2022 - Current

Preschool Teacher

Harbor Learning Academy
08.2011 - 04.2022

Administrative Assistant

Mugire Auto Sales
06.2007 - 08.2011

High School Diploma -

Victory Baptist Academy

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