Allison Phillips
Portsmouth,OH
Summary
Work well in high-stress [Type] environments with solid multitasking, planning and decision-making skills and adaptability to meet any challenge. Trained in routine and complex housing and recovery support.
Overview
3
3
years of professional experience
Work History
Recovery Support Specialist
TCC
Portsmouth, OH
04.2020 - Current
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Trained new team members on scripts, company services and collection strategies.
Cook
Wendys Restaurant
Portsmouth, OH
02.2020 - 07.2021
Education
GED -
Scioto County Career Technical Center
Lucasville, OH11.2019
Skills
- Specimen testing
- Clinical Documentation
- Crisis Intervention
- Goal Setting
- Building coping skills
- Money management
- Life living skills
- Teamwork
- Active listening
Timeline
Recovery Support Specialist
TCC
04.2020 - Current
Cook
Wendys Restaurant
02.2020 - 07.2021
GED -
Scioto County Career Technical Center