Allison Pinzon
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Dental Receptionist/Dental Assistant
Gentle Smile Designs
05.2025 - Current
- Managed patient scheduling and appointment confirmations to optimize daily operations.
- Coordinated insurance verification and billing processes to ensure accurate financial documentation.
- Assisted patients with inquiries and provided information on services offered by the practice.
- Maintained organized patient records using electronic health record systems for efficient retrieval.
- Developed strategies for effective communication between dental professionals and patients, fostering trust and satisfaction.
- Collaborated with dentists to streamline procedures and improve patient outcomes.
Waitress
The Gran Centurion
05.2023 - 10.2025
- Provided exceptional customer service by promptly taking and delivering orders.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely and accurate order preparation.
- Assisted in training new waitstaff on operational procedures and service standards.
- Performed well under pressure while servicing weddings, sweet 16s, baby showers and other big events.
Cashier/Customer Service Cashier
Summit Greek Grill
06.2022 - 10.2023
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Maintained knowledge of menu items to assist customers with selections and dietary restrictions.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Assisted in training new staff on customer service protocols and operational procedures.
Veterinary Technician
Murray Hill Veterinary Associates
10.2021 - 06.2022
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Scheduled appointments efficiently while prioritizing urgent cases appropriately based on severity of symptoms presented by pets.
- Enhanced client satisfaction by providing compassionate care for pets during their appointments.
Education
High School Diploma -
Summit High School
Summit, NJ06-2023
Skills
- Excellent multitasking capability
- Appointment scheduling
- Punctual and reliable
- Incoming call reception
- Payment processing
- Customer relations
- Front office management
- Records management
- Service oriented
- Friendly and outgoing
- Verbal and written communication
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Dental Receptionist/Dental Assistant
Gentle Smile Designs
05.2025 - Current
Waitress
The Gran Centurion
05.2023 - 10.2025
Cashier/Customer Service Cashier
Summit Greek Grill
06.2022 - 10.2023
Veterinary Technician
Murray Hill Veterinary Associates
10.2021 - 06.2022
High School Diploma -
Summit High School