Allison Pittman
Callahan,FL
Summary
Detail-oriented billing clerk with extensive experience in invoice processing, account reconciliation, and financial record-keeping. Proficient in data entry and customer service, with a track record of enhancing billing systems to increase efficiency. Adept at ensuring timely payments and maintaining accurate financial records to support the company's success.
Overview
12
12
years of professional experience
Work History
Billing Clerk
Touchton Plumbing
Jacksonville, FL
08.2024 - Current
- Generate and dispatch invoices to customers, execute payment processing, and record account updates.
- Assisted with customer requests and answered questions to improve satisfaction.
Office Manager
8 Flags Plumbing
Fernandina Beach, FL
09.2023 - 08.2024
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Ordered supplies and equipment to maintain adequate inventory levels.
Scheduler
8 Flags Plumbing
Fernandina Beach, FL
08.2022 - 08.2024
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
- Performed data entry into computer systems for tracking purposes.
- Scheduled and confirmed appointments.
Customer Service Representative
Griffis Gas
Jacksonville, FL
07.2020 - 08.2022
- Answered incoming calls and emails, providing frontline customer support or assistance with products and services.
- Assisted with month-end and year-end closing processes.
- Received and recorded cash, checks and transfers.
- Processed new customer forms to set up accounts in system.
Billing Assistant
Suddath Corporation
Jacksonville, FL
08.2013 - 03.2020
- Verified accuracy of invoice calculations before submitting them for approval.
- Maintained database by entering new and updated customer and account information.
- Answered customer questions to maintain high satisfaction levels.
- Researched and responded to inquiries from customers regarding invoice status or payment history.
Education
High School Diploma -
West Nassau High School
Callahan, FL05-2003
Skills
- Invoice processing
- Payment reconciliation
- Customer account management
- Data entry
- Customer service
- Time management
- QuickBooks
- Microsoft (Excel)
Timeline
Billing Clerk
Touchton Plumbing
08.2024 - Current
Office Manager
8 Flags Plumbing
09.2023 - 08.2024
Scheduler
8 Flags Plumbing
08.2022 - 08.2024
Customer Service Representative
Griffis Gas
07.2020 - 08.2022
Billing Assistant
Suddath Corporation
08.2013 - 03.2020
High School Diploma -
West Nassau High School
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