Allison Poleon

-Serves as team lead for a diverse group supporting multiple regional distributors, driving performance through empowerment, mentorship, and collaboration.

-Oversee Splunk integration and go-to-market execution for Ingram Micro US, leading cross-functional sales and operations efforts to drive partner success.

-Interim account owner for all West and Central HQd partners with Ingram Micro US

-Accelerate Hyperscaler market growth for Ingram Micro US through deal execution, cross-functional GTM collaboration, and process optimization for streamlined operations.

-Manage complex distributor stakeholder relationships as a trusted business partner, driving Cisco business through go-to-market strategy, growth planning, and partner engagement alignment.

-Led the successful onboarding of Cisco’s US first new distributor in 10+ years, driving a complex, multi-milestone initiative to early completion.

-Developed and executed enablement and partner growth plan for Carahsoft’s new Cisco Business Unit, successfully training and ramping up 20+ new hires.

- Owned end-to-end RMA management for Ingram Micro US, coordinating sales and finance approvals to ensure timely and accurate processing.

- Led Ingram OSM business; overseeing pricing and discount structures, contract management, process optimization, and stakeholder relations.

- Optimized and managed pipeline process for a $1.8B business, improving forecast accuracy and receiving the FY2024 Disti Forecast Accuracy Award.

- Managed multiple support mailers, ensuring timely and efficient delivery.

- Acted as primary escalation contact for sales strategy and operations, managing cases, DSV, rebate, and profitability programs.

-Strengthened operations, vendor, and sales partnerships, driving seamless collaboration and business continuity.

-Managed all plant and customer purchase orders, ensuring on-time fulfillment and resolving lead-time or clarification issues efficiently.

-Led cross-functional teams to address complex operational challenges, improving process efficiency and reducing delays.

-Optimized BOMs, material usage, and order pipelines, implementing solutions that increased profitability and minimized discrepancies.

-Managed complex projects between sales and production teams, ensuring clear communication, task follow-through, and timely issue resolution.

-Developed and maintained KPI and backlog reports, monitored order fulfillment, and ensured accurate invoicing to meet company goals.

-Oversaw customer support operations, including credits, returns, special orders, and Amazon account management, improving late order rate from 32% to 2%.

-Served as liaison for large specialty projects, coordinating cross-functional teams, tracking sales metrics, and optimizing subscription and sales support processes.