Driven Office Manager with a proven track record at Pacific Dental Services, excelling in patient care and operations management. Expert in office administration and staff supervision, significantly enhancing operational efficiency. Positive attitude, lead by example, and love teamwork. Excellent at leading teams to exceed goals through strategic planning and effective communication. Experienced Office Management that focuses on productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable.
Excellent patient care through treatment planning, payment options, scheduling, follow up, recall, helping with insurance questions.
Sending claims, following up on aging insurance claims, collecting unsecured balances, posting insurance and patient payments.
Auditing daily charges and collections.
Calling leads for Progressive Marketing for implant cases and setting up consultations.
Patient care was number one priority. Supporting the owner dentist as well.
Scheduling, verifying insurance, treatment planning. Worked with general, perio, oral surgery, endo, and ortho.
Setting schedules for dental assistants, doctors, and hygienists.
Responsible for financially viable office via watching budget, overseeing orders, accounts receivable.
Leading meetings, interviewing and hiring.
Patient care, scheduling, billing, accounts receivable, book keeping, reception.