Allison Powell
Milan,TN
Summary
Enthusiastic Patient Care Coordinator/Customer Service Representatives motivated to work with patients, families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
4
4
years of professional experience
Work History
Patient Care Coordinator
CorVel
05.2022 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Provided excellent customer service to patients and medical staff.
- Helped address client complaints through timely corrective actions and appropriate referrals.
Accounts Receivables Specialist
CSA Milan Department Of Public Utilities
08.2021 - 05.2022
- Enhanced cash flow by ensuring timely invoicing, payment application, and account reconciliation.
- Maintained accurate financial records with meticulous attention to detail in data entry and account management.
- Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
- Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
Business O ce Manager/ Accounts Receivables
Douglas Health And Rehabilitation Center
07.2020 - 08.2021
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
- Developed detailed plans based on broad guidance and direction.
Education
High School Diploma -
Milan High School
Milan, TN05.2018
Skills
- Patient Care Coordination
- Patient Flow Management
- Database Coordination
- Documentation
- Customer Service
- Multitasking Abilities
- Conflict Resolution
- Staff Training
- Articulate Communication
Timeline
Patient Care Coordinator
CorVel
05.2022 - Current
Accounts Receivables Specialist
CSA Milan Department Of Public Utilities
08.2021 - 05.2022
Business O ce Manager/ Accounts Receivables
Douglas Health And Rehabilitation Center
07.2020 - 08.2021
High School Diploma -
Milan High School