ALLISON PROEHL
De Pere,WI
Summary
With a strong set of problem-solving abilities, a willingness to learn, and excellent communication skills, well-prepared to contribute to team success and achieve positive results. Poised to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Driver Recruiter
P&S Investments
02.2024 - Current
- Provided regular updates to management regarding the status of driver recruitment efforts, highlighting successes and areas for improvement.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Collaborated closely with operations teams to understand staffing needs and calibrate recruitment efforts accordingly.
- Conducted thorough background checks and reference verifications, ensuring all hires met strict safety standards and qualifications.
- Improved driver recruitment processes by implementing efficient screening and interview techniques.
- Implemented an efficient tracking system for monitoring the progress of applicants throughout the hiring process.
- Negotiated competitive compensation packages that attracted top talent while remaining within budgetary constraints.
Agent Relations
Jack Schroeder And Associates
05.2023 - 12.2023
- Answering Independent agents phone calls, emails and inquiries.
- Submitting carrier contracts to Agents whether it is paper, online or Surancebay.
- Recruit new agents to JSA to use our services to make it easier for the agents.
- Troubleshoot carrier issues and enrollment applications.
Sr. Recruiting Specialist
SCHNEIDER NATIONAL
01.2020 - 05.2023
- Conduct in-depth interviews with prospective truck drivers to evaluate their qualifications based on DOT criteria and MVR reports, resulting in the recruitment of an average of 20 new drivers per month
- Manage all communication with candidates, responding promptly to emails and phone calls to maintain high levels of engagement
- Achieve a 98% retention rate among recruited drivers by providing ongoing support and training opportunities
- Proactively contact drivers through sourcing leads and identify potential job opportunities and maintain a steady pipeline of candidates, resulting in a 30% increase in qualified driver applications.
Dedicated Account Advisor
IMPERIAL SUPPLIES
01.2019 - 01.2020
- Maintained a high level of customer satisfaction through personalized service and an in-depth understanding of the company's products and services
- Served as the primary point of contact for both new and existing customers, addressing inquiries and resolving issues in a timely and effective manner
- Worked collaboratively with internal departments to streamline operations and improve overall efficiency, resulting in a 15% reduction in customer complaints.
Account Manager
EUROPHARMA
01.2016 - 01.2018
- Facilitated day-to-day operations, including making 30+ outbound calls per day, answering incoming correspondence and managing educational opportunities for practitioners
- Developed and maintained strong relationships with healthcare practitioners, providing them with personalized product recommendations and exceptional service
- Utilized the CRM system for customer notes, placing orders, returns and overall management of accounts.
Prestige Beauty Advisor
ULTA BEAUTY
01.2010 - 01.2016
- Assisted customers by providing knowledgeable consultations and demonstrated applications
- Collaborated with the management department on special assignments and projects as requested
- Improved departmental layout and product presentation resulting in overall increased sales
- Trained new hires on operating procedures, products, and services.
Receptionist
MEDI-WEIGHTLOSS
01.2014 - 01.2015
- Facilitated daily administrative functions, including customer service, patient scheduling, and inventory management
- Collected patient co-payments and recorded payment transactions; obtained third-party payer authorization for services provided and communicated outstanding balances to insurance companies and patients
- Scanned medical records, created claims, and entered demographic information through EMR software.
Education
General Studies -
NORTHEASTERN WISCONSIN TECHNICAL COLLEGE
Skills
- Problem Solving
- Interpersonal Skills
- Critical Thinking
- Conflict Resolution
- Effective Communication
- Relationship Building
Timeline
Driver Recruiter
P&S Investments
02.2024 - Current
Agent Relations
Jack Schroeder And Associates
05.2023 - 12.2023
Sr. Recruiting Specialist
SCHNEIDER NATIONAL
01.2020 - 05.2023
Dedicated Account Advisor
IMPERIAL SUPPLIES
01.2019 - 01.2020
Account Manager
EUROPHARMA
01.2016 - 01.2018
Receptionist
MEDI-WEIGHTLOSS
01.2014 - 01.2015
Prestige Beauty Advisor
ULTA BEAUTY
01.2010 - 01.2016
General Studies -
NORTHEASTERN WISCONSIN TECHNICAL COLLEGE