Summary
Overview
Work History
Education
Skills
Timeline
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Allison Provost

Youngsville,LA

Summary

Dynamic and reliable candidate, successful at managing multiple priorities with a positive attitude. Passion for creating and innovating. Willingness to take on added responsibilities to meet team goals. Skilled in working under pressure and adapting to new challenges to best enhance the organizational brand. Driven to make a positive impact.

Overview

4
4
years of professional experience

Work History

Diamond and Gemstone Service Specialist

Wesley Mayeaux
07.2023 - Current
  • Consistently meeting and exceeding performance metrics related to service quality, response time, and customer satisfaction scores through both inbound and outbound calls
  • Quoting customers on open sales opportunities and maintaining proactive communication throughout the sales process until final confirmation
  • Conducting outbound calls to effectively manage consignment inventory
  • Maintaining positive synergy between D&G inventory control, buying, & QA teams to maximize sales opportunities
  • Assisting in maintaining daily inventory
  • Evaluating inventory to strategically align product offerings with customer preferences and needs
  • Utilized photography techniques to capture detailed images of inventory, thereby facilitating enhanced customer visualization and informed decision-making

Bartender at Rock N' Bowl

Matthew Berzas
04.2022 - 06.2023
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
  • Served high customer volumes during special events, nights, and weekends
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients
  • Developed new signature cocktails to support bar marketing brand and increase profits.

World of Beer Brand Ambassador

Stephen Ritter
10.2020 - 08.2021
  • Expanded brand visibility through effective collaboration with marketing teams to promote the business in high-traffic areas
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge
  • Collaborated with marketing team to create and implement promotional campaigns such as themed brunches and trivia nights
  • Managed multiple social media platforms, ensuring a consistent brand voice and message

Education

English Education -

University of Louisiana At Lafayette
Lafayette, LA

Social Chair -

Kappa Delta
Lafayette, LA
2020

High School Diploma -

Lafayette High School
Lafayette, LA
05.2019

Skills

  • Proficient in Oracle and Salesforce
  • Customer relationship management
  • Effective collaboration with various teams
  • Excellent verbal and written communications skills
  • Flair for innovative and visually engaging concepts
  • Commitment to meticulous attention

Timeline

Diamond and Gemstone Service Specialist

Wesley Mayeaux
07.2023 - Current

Bartender at Rock N' Bowl

Matthew Berzas
04.2022 - 06.2023

World of Beer Brand Ambassador

Stephen Ritter
10.2020 - 08.2021

English Education -

University of Louisiana At Lafayette

Social Chair -

Kappa Delta

High School Diploma -

Lafayette High School

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