Allison Queck
State of Iowa’s Disaster Recovery Team – Tetra Tech
Des Moines,IA
7
years of professional experience
Ready to find a career with growth and learning opportunities! An ideal position will provide opportunities to solve problems, work with people and learn new & exciting skills.
Work History
Disaster Recovery Temporary Housing Program - Field Supervisor
1 Year 5 Months- Worked for the State of Iowa’s flood recovery team providing temporary housing services for individuals impacted by the FEMA-declared flooding disasters in April and June 2024 in the northwest region of Iowa
- Implemented state and federal program directives as outlined by FEMA’s disaster-specific guidelines
- Provided continued support for displaced survivors while supervising designated temporary shelter areas
- Assigned program staff to sheltering stations for program intake and placement.
- Reviewed and interpreted FEMA’s disaster data to determine eligibility of program applicants
- Managed disaster case advocacy team to enhance survivor assistance programs
- Assisted disaster survivors in finding local recovery resources, obtaining funding for disaster-related damages, and any additional disaster-related needs
- Connected and facilitated communication between survivors and local long-term recovery groups to aid in the rebuild of disaster-damaged dwellings
- Supervised program data to maintain accuracy and compliance with program and FEMA guidelines
- Assisted case managers in resolving complex cases involving persons with disabilities or elderly populations
Event & FOH Floor Manager
1 Year 8 Months- Managed FOH operations, overseeing floor activities, host/check-in stand, customer escalations, and complaints; supported servers and bartenders during peak times, ran expo line, completed liquor inventory, resolved system issues (Toast), opened/closed restaurant with end-of-day money count, and communicated staff or service issues to general management.
- Coordinated private events including rehearsal dinners, corporate happy hours, and retirement parties, liaising with party hosts via phone and email to ensure seamless execution.
- Coordinated private events such as rehearsal dinners, corporate happy hours & retirement parties with party hosts via phone and email
- Created and shared engaging content on various social media platforms to enhance online presence. on social media accounts and developed fun promotional ideas
Insurance Operations
1 Year- Assisted customers in updating facets of their annuity policy after it had been issued
- Updated multiple large-scale data entry systems to reflect changes in policy details and improve data accuracy
- Ensured accuracy of annuity policy update requests through effective communication with policy holders via phone and mail
- Reviewed documents for compliance with company standards for policy updates, ensuring adherence to regulatory requirements
- Completed work tasks within the scope of company quality standards, and held to quality control monitoring standards
Property Manager
1 Year 6 Months- Managed listing, leasing, and maintenance requests for single-family rental properties, ensuring tenant satisfaction and property upkeep
- Collaborated with construction staff on small-scale renovations (cleaning, painting, demolition, finishing touches) for newly acquired homes, enhancing property appeal
- Coordinated contractor bids for larger-scale jobs (roofing, electrical, plumbing) and scheduled city rental inspections for properties, facilitating compliance and project execution
- Worked with construction staff completing small-scale renovation tasks (cleaning, painting, demolition, finishing touches) for newly acquired homes
Multi-Categorical Paraprofessional
9 Months- Assisted students with their task monitoring, scribing, behavioral redirection, adapting teaching instructions, 1:1 testing, goal tracking, and any additional accommodations
- Assisted students with task monitoring, scribing, behavioral redirection, adapting teaching instructions, and goal tracking.
- Facilitated student understanding of teaching material while helping them stay on track with peers
- Supported classrooms with higher behavioral challenges by implementing strategies for IEP students
Supported Living Supervisor
2 Months- Coordinated assignment and scheduling of daily care tasks for in-home disability care consumers, ensuring individualized support in meal planning, self-care routines, and engagement in community activities.
- Delegated tasks and shifts to household staff, maintaining appropriate 24/7 facility staffing and optimal staff ratios to support consumer needs.
- Analyzed consumer goal completion data to develop and implement meaningful, life-enhancing goals for consumers in their home environment.
- Performed direct care tasks such as toileting, feeding, medication administration for consumers as well as household tasks such as laundry, meal preparation, and light cleaning
Education
Bachelor of Science - Psychology and Communication Sciences
Skills
Disaster Response Coordination
Disaster Recovery Assistance
Program Supervision
Case Management
Housing Policy Compliance
Compliance Testing
Team Management (2+ years)
Staff Scheduling
Customer Service
Social Services
Crisis Management
Inventory Management
Timeline
Disaster Recovery Temporary Housing Program - Field Supervisor
State of Iowa’s Disaster Recovery Team – Tetra Tech
07.2024 - 12.2025Read More
Event & FOH Floor Manager
Gilroy’s Kitchen + Pub + Patio
07.2022 - 03.2024Read More
Insurance Operations
Athene
06.2021 - 06.2022Read More
Property Manager
Queck Capital Management
12.2019 - 06.2021Read More
Multi-Categorical Paraprofessional
Dubuque Community School District – Washington Middle School
02.2019 - 11.2019Read More
Supported Living Supervisor
Systems Unlimited, Inc
11.2018 - 01.2019Read More
University of Iowa
Bachelor of Science from Psychology and Communication Sciences
Read More