Allison Quintana
Austin,TX
Summary
Results-oriented student with experience in sales, customer service, and digital media. Experienced in digital media and team collaboration, demonstrating strong leadership, creativity, and adaptability. Strong analytical skills support strategic decision-making and effective project management.
Overview
1
1
Language
8
8
years of professional experience
Work History
Front Desk Consultant
Wake Forest Smiles, Jane Quintana DMD, PA
Wake Forest, North Carolina
07.2018 - 08.2019
- Coordinated with doctors to create efficient scheduling for patient appointments.
- Provided administrative support at the dental front desk, managing patient interactions and appointments.
- Facilitated insurance verification and claim submissions, ensuring compliance with documentation standards.
- Maintained patient records in compliance with confidentiality and data protection standards.
- Fostered a positive office environment through effective communication and collaboration with team members.
Barista Trainer
Starbucks Coffee Company
Austin, Texas
05.2022 - 07.2026
- Facilitated workshops on espresso techniques to improve team skills and customer satisfaction.
- Mentored new employees on company policies and best practices to enhance onboarding experience.
- Delivered exceptional customer service by creating a welcoming and friendly environment.
- Prepared high-quality beverages and food items according to Starbucks recipes and standards.
- Managed point of sale transactions efficiently, including handling cash, card payments, and loyalty programs.
- Maintained a clean and organized workspace to ensure a safe and hygienic environment.
- Upsold seasonal products and contributed to store promotions by leveraging in-depth product knowledge.
Sports Media Intern
Centex Elite
Round Rock, Texas
07.2026 - 07.2026
- Assisted in creating engaging social media content for brand promotion.
- Captured high-quality images for diverse clients in various settings.
- Developed creative concepts for projects, ensuring alignment with client goals.
- Maintained digital archives of media assets for easy access and organization.
Education
Bachelor of Science - Public Relations
Texas State University
San Marcos, TX05-2028
Some College (No Degree) - Business Administration
Austin Community College
Austin, TXSkills
- Digital photography
- Social media strategy
- Project management
- Customer service
- Point of sale operation
- Team collaboration
- Conversant in Spanish
- Communication skills
Activities
- Hispanic Business Student Association | Texas State University San Marcos TX
August 2025 - December 2025
- American Marketing Association | Texas State University San Marcos TX
August 2025 - Present
Languages
Spanish
Professional
Timeline
Sports Media Intern
Centex Elite
07.2026 - 07.2026
Barista Trainer
Starbucks Coffee Company
05.2022 - 07.2026
Front Desk Consultant
Wake Forest Smiles, Jane Quintana DMD, PA
07.2018 - 08.2019
Bachelor of Science - Public Relations
Texas State University
Some College (No Degree) - Business Administration
Austin Community College