ALLISON RANSTEAD

• Responsibilities – manage all aspects of human resources for a rapidly growing hospitality management company operating 60+ hotels across 16 different states
• Responsibilities include onboarding and managing new hires and terminations in ADP, recruitment, benefits coordination, payroll, employment verification, unemployment and worker’s compensation cases, recruitment, training and team building, annual conference planning and coordination and acquisition/merger management and onboarding.

Responsibilities − supervise all front office operations including front desk, bell service, and security. Oversee front desk operations on a daily basis including guest relations, accounting, and personnel development. Perform MOD responsibilities and act as the main point of contact for all hotel operations in the absence of an executive manager (2017-2018). Proactively sell and detail events utilizing up to 10,000 square feet of meeting space, both with and without food and beverage, sell and coordinate group room blocks of up to 50 rooms per night, including wedding blocks and corporate travel. Act as event manager for all pop-up events, including detailing all food and beverage and room setup requirements. Participate in all corporate promotional and marketing events to drive business to the hotel and increase revenue (2018-2020).

• Responsibilities − supervise all front office operations including front desk, bell service, and security
• Oversee front desk operations on a daily basis including guest relations, accounting, and personnel development
• Perform MOD responsibilities and act as the main point of contact for all hotel operations in the absence of an executive manager

• Responsibilities − managing all aspects of the, , including staffing, inventory, scheduling, guest relations, training, and overall personnel development
• I assisted the Director of Sales in the planning and execution of events, for our (3) corporate meeting spaces
• As the corporate trainer, I was responsible for new hire onboarding and training, ensuring corporate guidelines were met, and staff support.

• Responsibilities − a versatile position, I was responsible for all personnel development, including hiring and training for all (4) markets, coordination of all special event staff, venue walk throughs, execution of events from beginning to end, development of marketing materials and staff newsletters, vendor relationships, overseeing client inquiries and staff response times, management of financial goals for sales team, accounts payable and receivable, payroll, and policy and procedure implementation

• Ordering, inventory, scheduling, employee management, distributor relations, menu creation and roll out, marketing expansion, catering and special event execution, payroll, hiring and training, sales, accounts payable and receivable

• Suites and Hospitality, Banquet Coordination, Raceway event set up and break down, suite supervisor, floor manager, personnel placement supervisor, client relations and sales, training, Responsible Alcohol Service (RAS) certified trainer, SMI, Inc
• Traveling manager (tracks include New Hampshire, Charlotte, Atlanta, and Texas), New Hampshire Motor Speedway opening team assignment, banquet supervisor, special event coordinator