Allison Ratcliff
Summary
Demonstrated success in public health project and team management, including epidemiology, statistical analysis and literature reviews. Skilled in technical writing, surveillance and field research. Results-driven and proactive with a diligent, responsive and resourceful nature. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Merchandiser
Kohls Department Store
09.2021 - 06.2022
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Updated pricing and signage to complete product displays and educate customers.
- Worked with managers and advertising directors to optimize promotions.
Merchandise Associate
Walt Disney World Company
08.2018 - 01.2019
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Greeted, serviced and thanked all customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information and pricing.
Disney College Program Intern
Walt Disney World Company
08.2018 - 01.2019
- Acted as first point of contact for visiting clients and customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Monitored animals for behavioral problems and signs of health issues.
Server
Buffalo Trails Restaurant And Cabins
02.2016 - 08.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Sales Associate
American Eagle Outfitters, Inc
01.2015 - 08.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales by offering advice on purchases and promoting additional products.
- Processed product returns and assisted customers with other selections.
Hospital Intern in the ICCU
Bluefield Regional Hospital
01.2015 - 05.2015
- Assisted physicians and nurses with examining patients.
- Reported patient requests, concerns and other observations to staff.
- Complied with HIPAA standards to confidentially maintain patient medical information.
Medical Intern
Dr. O'Saile, DO Orthopedic Surgeon
08.2014 - 12.2014
- Built strong foundation in medical practice by contributing to different areas of patient care and administrative practice.
- Reviewed clinical cases to gain additional understanding of disease etiology and progression.
- Wrote detailed notes for each patient, outlining notable events and examinations findings.
- Observed surgical procedures
Education
Master of Arts - Health Promotion
Concord University
Athens, WV05.2022
Bachelor of Science - Chemistry; Minor in Physics
Concord University
Athens, WV05.2021
Skills
- Clinical Observations
- Wellness Coordination
- Health and Wellness Education
- Health Promotion Programs
- Equipment Inspection
- Lab Equipment Calibration
- Standards Creation
- Maintaining Clean Work Areas
- Customer Experience
- Monitoring Data Quality
- Laboratory Techniques
- Critical Thinking
- Disease Prevention
- Treatment Options
- Statistics Understanding
- Disease Processes
- Project Implementation
Timeline
Merchandiser
Kohls Department Store
09.2021 - 06.2022
Merchandise Associate
Walt Disney World Company
08.2018 - 01.2019
Disney College Program Intern
Walt Disney World Company
08.2018 - 01.2019
Server
Buffalo Trails Restaurant And Cabins
02.2016 - 08.2018
Sales Associate
American Eagle Outfitters, Inc
01.2015 - 08.2015
Hospital Intern in the ICCU
Bluefield Regional Hospital
01.2015 - 05.2015
Medical Intern
Dr. O'Saile, DO Orthopedic Surgeon
08.2014 - 12.2014
Master of Arts - Health Promotion
Concord University
Bachelor of Science - Chemistry; Minor in Physics
Concord University
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