Allison robberstad
Grand Forks
Summary
Dynamic Licensed Alcohol and Drug Counselor with a proven track record at Northern Plains, enhancing client recovery through individualized treatment plans and crisis intervention. Skilled in substance use screening and fostering emotional regulation, I excel in building rapport and promoting long-term sobriety while collaborating with multidisciplinary teams to ensure comprehensive care.
Extensive experience in creating personalized treatment plans and providing continuous support. Known for collaborative approach and adaptability, contributing to successful client outcomes. Expertise in motivational interviewing and crisis management.
Overview
8
8
years of professional experience
Work History
Licensed Alcohol and Drug Counselor
Northern Plains
01.2023 - Current
- Facilitated educational workshops on substance abuse prevention for community organizations and schools, raising awareness about the dangers of addiction.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients, addressing underlying mental health issues alongside addiction treatment.
- Improved client recovery rates by developing and implementing individualized treatment plans tailored to their specific needs.
- Evaluated client progress regularly, adjusting treatment plans as needed to promote long-term success in sobriety.
- Maintained accurate records of all client interactions, ensuring compliance with state regulations and confidentiality requirements.
- Increased family involvement in the recovery process through regular communication, education, and support groups.
- Strengthened referral network by establishing relationships with local healthcare providers, improving access to care for individuals seeking addiction treatment services.
- Developed strong rapport with clients by demonstrating empathy, active listening skills, and a non-judgmental approach during counseling sessions.
- Assisted colleagues in case management tasks when necessary, contributing to a supportive work environment that prioritized teamwork and collaboration among staff members.
- Provided crisis intervention services when needed, working closely with emergency responders and hospital staff to ensure client safety and facilitate immediate access to care.
- Developed individual treatment goals based on history and diagnosis.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
Certified Nursing Assistant
Valley Senior Living
07.2020 - 01.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Supervisor
Papa Murphy's Take and Bake Pizza
10.2017 - 07.2020
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Manager
Northern Air
10.2019 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Education
Bachelor of Arts - Sociology
University of North Dakota
Grand Forks, ND05-2023
Associate of Arts - General Studies
Northland Community And Technical College
East Grand Forks, MN05-2020
Skills
- Substance use screening/ Documentation/ Continuing Care Referrals
- Developing client centered treatment plans for relapse prevention, mental health, physical health, sober support, and withdrawal management
- Stress management strategies
- Confidentiality compliance
- Developing and managing dual-diagnoses treatment plans for clients as well as implementing behavior modification skills and techniques for clients
- Emotional regulation techniques
- Crisis intervention and mediation
- Multicultural competence
- Implementing empathy as well as structure to counseling techniques
- Facilitating 15 plus hours of psychoeducational classes per week
Timeline
Licensed Alcohol and Drug Counselor
Northern Plains
01.2023 - Current
Certified Nursing Assistant
Valley Senior Living
07.2020 - 01.2023
Manager
Northern Air
10.2019 - 02.2020
Supervisor
Papa Murphy's Take and Bake Pizza
10.2017 - 07.2020
Bachelor of Arts - Sociology
University of North Dakota
Associate of Arts - General Studies
Northland Community And Technical College
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