Allison Roth
Valley Springs,CA
Summary
Personable and dependable flight attendant offering more than 24 years of experience. Detail-oriented self-starter with excellent communication, interpersonal, organizational and time management skills. Comfortable working autonomously with minimal supervision as well as within a diverse team atmosphere. Creative and fun individual seeking employment with a company where I can grow professionally and personally.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
Adventist Health Sonora
Sonora, California
10.2024 - Current
- Attended training to validate or refresh basic professional skills.
- Facilitated communication between patients, visitors, nurses, physicians and other hospital personnel
- Responded to cardiac monitor alarms and other codes requiring immediate response.
- Applied and educated patients on orthopedic devices like crutch walking.
- Stocked and replenished patient care areas with appropriate supplies.
- Monitored health and well-being of patients and reported significant health changes.
- Took patients' vital signs, collected medical specimens and updated information in patient charts.
- Assisted with resuscitation efforts in life-threatening situations such as cardiac arrest or trauma cases.
- Provided emotional support and reassurance to patients and their families.
- Maintained compliance with HIPAA protocols to safeguard patient privacy.
- Monitored patients' condition and reported changes in status or acuity to nurses.
- Transported patients from the ER to other departments or units throughout the hospital as needed.
- Supported nursing staff in day-to-day operations.
- Prepared rooms for incoming patients by ensuring that necessary equipment was available.
Events Team Member
Ironstone Vineyards
Murphys, CA
03.2023 - Current
- Organized and managed the setup of event venues, including decorations and equipment.
- Provided customer service support during events, ensuring guests had a positive experience.
- Monitored event progress throughout the day and made adjustments as needed.
- Facilitated communication between various departments before, during, and after an event.
- Resolved any customer complaints or concerns received during an event in a professional manner.
- Set up and tore down equipment for large scale events, conferences and graduations.
- Organized materials, cleaned facilities and set up equipment to prepare for events.
- Circulated among guests to preserve safety and order and protect venue property.
- Managed crowds and monitored safety during performances.
Patient Access Representative
Adventist Health Sonora
Sonora, CA
07.2023 - 10.2024
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Responded to patient inquiries regarding billing or financial matters.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Stayed current on community-based resources and services useful to patients.
- Ensured accuracy of all data entered into computer system.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Answered phones promptly in a professional manner.
- Actively participated in team meetings and training sessions.
- Applied HIPAA privacy and security regulations while handling patient information.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Communicated financial obligations to patients and collected fees at time of service.
Flight Attendant
American Airlines
San Francisco, CA
11.4-98 - 01.2023
- Participated in pre-flight briefings to discuss flight details, weather and service plans.
- Inventoried aircraft amenities and completed order list for turnaround.
- Greeted passengers to assist in finding seating assignments and properly stowe items in overhead or under-seat storage.
- Demonstrated proper use of seat belts, oxygen masks and flotation devices to prepare for emergencies.
- Managed refreshments cart at scheduled intervals to give passengers food and beverages.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Dealt with mechanical and passenger emergencies according to standards.
- Completed first aid, CPR and specialized emergency evacuation training in anticipation of any urgent or critical situations.
- Instructed passengers on safety and emergency procedures and answered questions related to flight.
- Took measures during unusual conditions to maximize safety of customers and crew.
- Observed passengers for intoxication or possible threat to safety.
- Kept cabin neat, clean and professional in appearance.
- Directed junior team members in proper duties and company regulations.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
Education
High School Diploma -
St Lawrence Academy
Santa Clara, CA06.1994
Criminal Justice
West Valley College
Saratoga, CASkills
- FAA Regulations
- Public Interaction
- Company Culture and Values
- Emergency Situations Management
- Aircraft Safety Checks
- Passenger Behavior Monitoring
- Team Collaboration
- Decision Making
- Problem Solving
- Conflict Mediation
- Time Management
- Training and Coaching
- New Hire Coaching
- Special Needs Assistance
- Evacuation Procedures
- 12-lead EKG monitoring
- Vital signs monitoring
- ER support
- Medical terminology
- Wound care
- CPR
Certification
- Basic Life Support BLS Certification exp - 02/26
- CPR certified
- Transportation and Safety Administration Security Clearance
- FAA Flight Attendant Certification 1998- Present
- American Airlines training and conference center school of safety and etiquette 1998-Present
Timeline
Emergency Room Technician
Adventist Health Sonora
10.2024 - Current
Patient Access Representative
Adventist Health Sonora
07.2023 - 10.2024
Events Team Member
Ironstone Vineyards
03.2023 - Current
Flight Attendant
American Airlines
11.4-98 - 01.2023
High School Diploma -
St Lawrence Academy
Criminal Justice
West Valley College