Allison Rupp

· Receive orders from multiple platforms (i.e.phones/alerts/email, etc) from new/existing customers

· Enter all consumable orders after review of device using multiple computer and software programs

· Process orders in a time sensitive manner

· Quote shipping charges when needed (i.e. Overnight, branch specific shipping charges)

· Research any questions and follow up as needed

· Verify manufacturer supported pricing number matches with MPS contracted items, deals

· Escalate when items are out of stock with vendors

· Validate customer PO pricing against cost, escalate as needed

· Confers with sales, shipping, vendor website, warehouse or common carrier personnel to expedite or trace missing or delayed shipments

· Initiate purchase orders when needed

· Review orders/PO’s that do not process successfully through automation

· Work with vendors on any discrepancies

· Coordinate ordering, Receiving and audit deliveries

· Works with AP/AR/CRM/SALES REP on any open billing issues

· Vendor/Warehouse returns (Reconciliation)

· Processes credits to customer

· Prepare invoices to customers and review Customer Document Queue/ Compile custom invoicing as needed

· Assist with Data integrity and Bill Code Management/Review as needed

· Own Supply process of onboarding of New Customers or Business Partners

· Assist FastAF Onboarding

· Receive orders from multiple platforms (i.e.phones/alerts/email, etc) from new/existing customers

· Enter all consumable orders after review of device using multiple computer and software programs

· Process orders in a time sensitive manner

· Quote shipping charges when needed (i.e. Overnight, branch specific shipping charges)

· Research any questions and follow up as needed

· Verify manufacturer supported pricing number matches with MPS contracted items, deals

· Escalate when items are out of stock with vendors

· Validate customer PO pricing against cost, escalate as needed

· Confers with sales, shipping, vendor website, warehouse or common carrier personnel to expedite or trace missing or delayed shipments

· Initiate purchase orders when needed

· Review orders/PO’s that do not process successfully through automation

· Work with vendors on any discrepancies

· Coordinate ordering, Receiving and audit deliveries

· Works with AP/AR/CRM/SALES REP on any open billing issues

· Vendor/Warehouse returns (Reconciliation)

· Processes credits to customer

· Prepare invoices to customers and review Customer Document Queue/ Compile custom invoicing as needed

· Assist with Data integrity and Bill Code Management/Review as needed

· Own Supply process of onboarding of New Customers or Business Partners

· Assist FastAF Onboarding

· Basic understanding of mathematical calculations

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Developed policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
• Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
• Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.