Allison Sargent
Lynchburg,VA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
ESL Teacher
Lynchburg City Schools
08.2023 - 05.2025
- Educated students in basics of English grammar and conversational speaking.
- Provided targeted instruction on pronunciation, intonation, and accent reduction to enhance students' overall communication skills in English.
- Enhanced students' speaking skills through regular practice and focused feedback during conversation sessions.
- Increased student proficiency in English by creating engaging and interactive classroom activities.
Animal Boarding Attendant
Pet Cabana
06.2022 - 03.2023
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Maintained a clean and safe environment for animals through regular inspection and cleaning tasks.
Warehouse Worker
J.Crew
10.2021 - 03.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Pharmacy Technician
Hill City Pharmacy
08.2021 - 10.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Pharmacy Technician
Freeburg Pharmacy
05.2018 - 07.2021
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
Cashier
Freeburg Pharmacy
05.2017 - 04.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Host
Tequila Mexican Restaurant
07.2016 - 04.2017
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Arts - Teaching English as a Second Language
Liberty University
Lynchburg, VA05-2023
Skills
- Empathy and patience
- Data entry
- Attention to detail
- Customer service
- Clear communication
- Building rapport
Awards
Writing and English Award: Freeburg Community Highschool 2019
Training
- 2 months– volunteer teacher at Sin Fronteras
- 1 Semester- volunteer children’s church teacher
- 30 Hours- Practicum Experience with Adult ESL class
- 10 direct teaching hours (15 Students)
- 20 indirect and observation hours
- Worked with both beginner and intermediate level learners
- 95 hours- Internship with Sin Fronteras
- 24 hours of one-on-one tutoring
- 38 hours of classroom teaching
- Worked with adult women (mothers) of mixed English proficiency
Timeline
ESL Teacher
Lynchburg City Schools
08.2023 - 05.2025
Animal Boarding Attendant
Pet Cabana
06.2022 - 03.2023
Warehouse Worker
J.Crew
10.2021 - 03.2022
Pharmacy Technician
Hill City Pharmacy
08.2021 - 10.2021
Pharmacy Technician
Freeburg Pharmacy
05.2018 - 07.2021
Cashier
Freeburg Pharmacy
05.2017 - 04.2018
Host
Tequila Mexican Restaurant
07.2016 - 04.2017
Bachelor of Arts - Teaching English as a Second Language
Liberty University
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