Allison Schiller
Wilmington,N.C.
Summary
Results-oriented and a self-starter who genuinely loves building relationships and has an uncanny ability to connect with people and close deals.
Overview
30
30
years of professional experience
1
1
GIA/AJP
1
1
GIA/ Diamond Grading Certification
Work History
Jewelry Sales Professional Tier 1
Reeds Jewelers
01.2021 - Current
- In the past year sold $1.2 million in Jewelry and watches excluding Rolex. Top Bridal producer and received many rewards from both David Yurman and Roberto Coin for my success. I achieved my AJP and last month I received my Diamond grading certificate. I loved working in this retail environment as my customers are my priority which are reflected in my reviews.
- Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
- Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Applied prospecting expertise to generate and pursue leads, setting up appointments, and site visits to maintain budding relationships.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Built relationships with customers and community to promote long term business growth.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Jewelry Sales
R.C. Wahl Jewelers
01.2020 - 01.2021
- Company Overview: R.C. Wahl Jewelers is a high end jewelry store that has been in business 127 years and five generations in the family. Carrying everything from sterling silver to engagement rings, Rolex and my specialty which is custom design.
- Redesigning existing engagement rings and designing pendants from pieces that people haven’t worn making something special come to life. With my extensive design and sales background I have the ability to understand what the customer is trying to achieve.
- R.C. Wahl Jewelers is a high end jewelry store that has been in business 127 years and five generations in the family. Carrying everything from sterling silver to engagement rings, Rolex and my specialty which is custom design.
Server
La Villa Restaurant
01.2018 - 01.2020
- Company Overview: La Villa is a upscale Italian restaurant and banquet hall. It is family owned and been in business for 70 years.
- I worked both serving private parties and in our dining room. I created a regular clientele as I built the relationships with the customers. I have the ability and knowledge to describe and enhance food preparation’s and pair them with wines. One of the things that I feel I am best at is selling the specials. I have an ability to give them a visual that will awaken their taste buds through my description.
- La Villa is a upscale Italian restaurant and banquet hall. It is family owned and been in business for 70 years.
President and Designer
Allison Schiller Designs
01.2007 - 01.2017
- Company Overview: Founded and managed Allison Schiller Design, a boutique jewelry Design firm that marketed its products through B2B channels including major national high-end retailers, wholesalers, fashion-related publications, showroom, trunk shows and the Internet.
- Design and sold jewelry collections that blended gems and other lapidary and estate-sourced elements with artisan metal work to create items that are unique, visually appealing and difficult to replicate. Responsibilities included selling to retailers, designing quarterly collections, managing Page2 showrooms and employees, external public relations and web development firms, negotiating sourced materials. Maintaining relationships with major suppliers, retailers and third-party investors; developing new channels of distribution and managing the company’s staff to be organized, cohesive and in communication as a team.
- Achieved a 90% close rate by cold calling on retailers and positioning a product line that appeals to their target customers. Landed more than 100 retailers within the company’s first year including Fred Segal, London Jewelers, Material Possessions, Bloomingdales, and MIX at the Breakers.
- Achieved a 90% retention rate on relationships that generated more than 60% gross margin by introducing new collections on a quarterly basis, positioning the collection within their unique brand, consistently meeting deadlines and by delivering outstanding customer service without exception.
- Landed deals with New York and Los Angeles showrooms resulting in the rapid increase of orders and clients such as Bloomingdales, Takashimaya, Gilt Group, Golden Bear, Elyse Walker and many others.
- Acquired vendor certification with Federated Department Stores and executed successful sell-through and trunk shows at top traffic Bloomingdale stores on both coasts.
- Hired and motivated 8 team members including sales representatives, office manager, accounting, and operations.
- Founded and managed Allison Schiller Design, a boutique jewelry Design firm that marketed its products through B2B channels including major national high-end retailers, wholesalers, fashion-related publications, showroom, trunk shows and the Internet.
Fabrics Sourcing Manager
Spiegel
01.2000 - 01.2001
- Company Overview: Spiegel, Inc. is a leading U.S. retailer of apparel, accessories and home furnishings best known for its catalogues including Spiegel’s, Newport News and Eddie Bauer.
- Responsible for identifying potential sourcing opportunities by analyzing spend and stakeholder relationships and for monitoring timeliness and quality performance indicators to assure goals were met. Achieved per-yard cost targets by researching business requirements and leveraging vendor relationships.
- Spiegel, Inc. is a leading U.S. retailer of apparel, accessories and home furnishings best known for its catalogues including Spiegel’s, Newport News and Eddie Bauer.
Territory Sales Manager, West Coast
Richard Marks Yarns
01.1996 - 01.1999
- Company Overview: Richard Marks Yarns, Inc. is a private company specialized in the sourcing and wholesale distribution of yarns on a worldwide basis.
- Exclusive west coast territory sales manager representing the largest yarn mills in the world. Understanding designer trends, helping brands design new collections, and matching their price points with my yarn mills resulted is both increasing sales on existing mills that I represented, and landing additional mills to represent, including the largest chenille producer in the U.S.
- Grew overall territory revenue by over 150% developing relationships and negotiating contracts with St. John, Banana Republic, DKNY, Saks Fifth Avenue, Barney’s Co-op, J. Crew, BeBe, Laundry by Shelli Segal and BCBG.
- Piloted program at St. John Knits that resulted in their signature style recognized world-wide and over $500,000 in sales.
- Developed and secured a private label contract with Banana Republic for cashmere sweater program that resulted in over $250,000 in sales.
- In order to build relationships and sell with knowledge and confidence, attended yarn fairs, market trade shows, and trained in mill factory in Mexico.
- Helped produce private label product line for Saks Five Avenue by helping product design and finding new mill to source the yarn.
- Richard Marks Yarns, Inc. is a private company specialized in the sourcing and wholesale distribution of yarns on a worldwide basis.
Fabric Sourcing Assistant
GUESS? INC
01.1996 - 06.1996
- Sourced fabrics, followed up on sample orders and worked on product development. Presented lines to buyers on quarterly basis to drive results and gain feedback.
Intern
Neiman Marcus
01.1995 - 01.1996
- Gained valuable experience in visual merchandising and utilizing planograms to increase layout sections of the store and increase purchasing. Assisted manager in implementing sales strategies. Worked as dresser for several fashion shows.
Education
Bachelor of Science - Textiles, Merchandising and Design
University of Rhode Island
01.1995
Skills
- Objection handling
- Sales expertise
- Upselling and cross selling
- Closing techniques
Accomplishments
- Ranked #8 in accompany that has 77 stores in the USA for 2 years
Certification
- Licensed AJP/GIA 2022
- Diamond Grading Certificate 2025
Timeline
Jewelry Sales Professional Tier 1
Reeds Jewelers
01.2021 - Current
Jewelry Sales
R.C. Wahl Jewelers
01.2020 - 01.2021
Server
La Villa Restaurant
01.2018 - 01.2020
President and Designer
Allison Schiller Designs
01.2007 - 01.2017
Fabrics Sourcing Manager
Spiegel
01.2000 - 01.2001
Territory Sales Manager, West Coast
Richard Marks Yarns
01.1996 - 01.1999
Fabric Sourcing Assistant
GUESS? INC
01.1996 - 06.1996
Intern
Neiman Marcus
01.1995 - 01.1996
Bachelor of Science - Textiles, Merchandising and Design
University of Rhode Island
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