Allison Schultz
Naperville,IL
Summary
I'm extremely fashion driven especially when helping others achieve the look for whatever event they have going on in their lives. I'm very detail oriented and bring this attribute when styling myself and other cause it's all in the details, and my passion shows through with the finished look. Proactive and meticulous retail manager with over 7 years of experience in the retail and beauty industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Knowledgeable Co-Manager with solid background in overseeing daily operations and ensuring efficient workflow. Successfully led multiple teams to achieve project milestones ahead of schedule. Demonstrated expertise in team management and problem-solving.
Experienced with team leadership, operational efficiency, and strategic planning. Utilizes advanced problem-solving to enhance productivity and resolve conflicts effectively. Track record of fostering collaboration and achieving significant results.
Experienced management professional with robust background in team leadership and operational efficiency. Known for strong collaboration, adaptability, and consistently achieving results. Skilled in strategic planning, conflict resolution, and performance optimization. Recognized for reliability and keen ability to meet evolving needs with composure and effectiveness.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
Work History
Co Manager
Journeys
08.2024 - 09.2025
- Supervised daily operations, ensuring adherence to company standards and enhancing customer experiences.
- Trained and mentored staff, fostering a collaborative team environment and improving performance metrics.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
- Developed training programs for new employees, increasing onboarding efficiency and knowledge retention.
- Implemented visual merchandising strategies, resulting in improved product presentation and customer engagement.
- Collaborated with upper management on operational initiatives, driving process improvements across the store.
- Resolved customer inquiries and complaints promptly, maintaining high levels of customer satisfaction and loyalty.
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
- Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.
- Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
- Acted as a key liaison between employees and management, facilitating open communication channels and addressing concerns in a timely manner.
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
- Assisted in the recruitment process by conducting interviews and selecting top-performing candidates who aligned with the company''s values.
- Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
- Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Store Manager
Shoe Sensation
08.2023 - 05.2024
- Oversaw daily store operations, ensuring optimal staffing and customer service standards.
- Managed inventory levels, implementing effective stock management practices to minimize shrinkage.
- Trained and mentored staff, fostering a high-performance team culture focused on sales goals.
- Developed and executed promotional strategies to enhance product visibility and drive sales growth.
- Analyzed sales data, identifying trends to inform merchandising decisions and improve profitability.
- Enhanced customer experience through personalized service initiatives and conflict resolution techniques.
- Collaborated with corporate leadership to align store objectives with broader business strategies.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
First Assistant
Maurices
06.2022 - 03.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed strategy to increase sales and drive profits.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Mentored team members to enhance professional development and accountability in workplace.
- Merchandised and stocked sales floor to meet a positive and profitable shopping experience to our customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Plan and lead monthly floor sets to resemble season and current trends.
Retail Operations Manager
Ulta Beauty
08.2017 - 06.2022
- Achieve operational goals to impact positive store year to year results
- Own and react to operations- related visits including corporate and brands
- Execute GEM program flawlessly, giving each guest a wow and memorable visit
- Attract, retain and develop top talent including entry management position MSC
- Educating associates on operational best practices and ensure resources and trainingare available and complete
- Own and execute Ad sets and planograms on a weekly basis ensuring all visuals are upto date and enticing for our guests as well as brand and corporate expectations
- Plan and execute all inventory related processes including shipment, cycle counts andinventory adjustments each week
- Own and react to corporate communication on a daily to store needs.
Merchandiser Specialist
Premium Retail
05.2014 - 01.2020
- Ensuring all merchandising needs are met from brands and retailer requirements
- Planning and executing product launches within stores ensuring success for bothcorporations
- Own and execute product displays and changes in planographic nature
- Weekly visits to ensure sales are being met with product availability
- Stocking andre-merchandising if needed
- Keeping communication between product companies and retail companies to ensuresuccess for both involved
- Managing a schedule that will suit both parties involved ( product and home stores )
Merchandise Coordinator
Advantage Solutions
02.2013 - 02.2016
- Executing merchandising needs for specific skus and products in a variety of retailers
- Executing and owning new floor sets to ensure new products are available for sale
- Keeping communication and service of merchandising to both corporate and retailers.
Education
GED - General Education
Kishwaukee Community College
IL, MaltaSkills
- Detail oriented
- Up to date on trends
- Guest focused
- Goal driven
- Process improvements
- Inventory control
- Strategize business plans
- Budgeting and cost control
- Motivational Leadership
- Merchandising
Timeline
Co Manager
Journeys
08.2024 - 09.2025
Store Manager
Shoe Sensation
08.2023 - 05.2024
First Assistant
Maurices
06.2022 - 03.2023
Retail Operations Manager
Ulta Beauty
08.2017 - 06.2022
Merchandiser Specialist
Premium Retail
05.2014 - 01.2020
Merchandise Coordinator
Advantage Solutions
02.2013 - 02.2016
GED - General Education
Kishwaukee Community College