Summary
Overview
Work History
Education
Skills
Timeline
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Allison Seals

Newcastle,Washington

Summary

Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Old Navy
06.2023 - Current
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Built long-lasting client relationships, providing exceptional customer service and personalized assistance.
  • Organized promotional events and participated in trade shows to raise brand awareness, resulting in increased sales opportunities.
  • Developed strong client relationships for improved customer satisfaction and long-term loyalty.
  • Provided excellent customer service by addressing customer concerns and inquiries promptly, improving overall customer experience.

Beauty Advisor

Ulta Beauty Inc.
03.2023 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.

Team Member

Dairy Queen Grill & Chill
01.2021 - 09.2021
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak hours.

Education

High School Diploma -

Bellevue College
Bellevue, WA
05.2026

Skills

  • Guest Services
  • Customer Complaint Resolution
  • Customer Service
  • Attention to detail
  • Customer focus
  • Empathy and understanding
  • Positive attitude
  • Problem-solving abilities
  • Teamwork and collaboration
  • Patience and composure

Timeline

Customer Service Cashier

Old Navy
06.2023 - Current

Beauty Advisor

Ulta Beauty Inc.
03.2023 - Current

Team Member

Dairy Queen Grill & Chill
01.2021 - 09.2021

High School Diploma -

Bellevue College

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Allison Seals