Allison Shelby
Fayetteville,AR
Overview
4
4
years of professional experience
Work History
Receptionist
DNW Outdoors
Jonesboro, AR
01.2022 - 08.2024
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Corresponded with clients through email, telephone, or postal mail.
- Assisted with planning office events and meetings for smooth execution.
After School Nanny
The Yarbrough Family
Jonesboro, AR
05.2020 - 08.2022
- Maintained a clean living environment by performing light housekeeping duties including laundry, dishes, tidying up shared spaces as per the family's requirements.
- Prepared meals and snacks for children based on dietary guidelines.
- Transported children to and from activities using personal or family vehicle.
- Supervised children on playground to help develop physical and social skills.
- Played games, worked on puzzles, and read books to young children.
Education
GED - Cum Laude Graduate
Valley View High School
Jonesboro, AR05.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Greeting and Seating Clients
- File Management
Leadership Experience
- Founder, Tony Parish Memorial, 27 Monthly Blood Drives To Date + 1,186 Units Collected
- Founder & President, Glamour Gals, 10-12
- Community Volunteer Leader for the Arkansas Red Cross
Community Service
- Race for the Cure, 9-12, 120+ Hours of Service Annually
- Arkansas Red Cross, 10-12
- GlamourGals, 10-12
- ENGin, 11-12
- Salvation Army, 12
- Chair, Holiday Toy Drive, 12
- Northeast Arkansas Humane Society, 12
- Miracle League, 9
Timeline
Receptionist
DNW Outdoors
01.2022 - 08.2024
After School Nanny
The Yarbrough Family
05.2020 - 08.2022
GED - Cum Laude Graduate
Valley View High School
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