Summary
Overview
Work History
Education
Skills
Community Service
Timeline
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Allison Shih

Allison Shih

Suwanee

Summary

As a passionate, results-driven executive with extensive experience in driving strategic, cross-functional initiatives that fuel revenue growth and improve operational efficiency. Seeking position. Excels at identifying opportunities for optimization and developing tactical solutions to align front-line teams with corporate goals and strategies. I am a collaborative leader, committed to lifelong learning and supporting others' growth. Relentless work ethic and ability to balance strategy and execution, always with a focus on people and business results. Consider bulleting out your various industry experiences and key skills like this: Strong Business Knowledge Across Several Industries, Driving Innovation within various Technology Areas, Budget Management and Financial Planning, Leadership and Engagement, Functions and Capabilities.

Overview

19
19
years of professional experience

Work History

Chief Revenue Officer

InterDev
10.2023 - Current
  • Led Finance, Sales (including Lead Generation and Operations), Marketing, Sales Operations, and Procurement functions, driving strategic alignment and enhancing operational efficiency.
  • Increased revenue by 13% through restructuring the sales department and optimizing team size, leading to a 39% improvement in sales performance.
  • Developed and implemented a new quota and variable incentive plan, strategically aligned with company sales growth targets, resulting in a ....% increase in sales performance and a .....% boost in employee motivation.
  • Established a Sales Operations function to streamline workflows, enhance quoting accuracy, and improve governance (e.g: Established a Sales Operations function to streamline workflows, improve quoting accuracy by ...%, and strengthen governance, resulting in a ...% reduction in process time and a ...% increase in compliance rates.)
  • Launched a comprehensive Marketing function and strategy, driving a 900%+ increase in website engagement (example: Launched a comprehensive marketing function and strategy, utilizing SEO optimization, content marketing, and social media campaigns, resulting in a 900%+ increase in website engagement.)
  • Boosted Net Operating Income (NOI) by4.5% within12 months through targeted account auditing initiatives
  • Reduced month-end close time by 67%, accelerating invoicing and improving cash flow velocity
  • Decreased Accounts Receivable (AR) >90 days by 96.5% and total AR by 42%, to significantly improving company collections position (e.g.: Decreased Accounts Receivable (AR) over 90 days by 96.5% and total AR by 42% through enhanced credit policies, regular account reviews, automated invoicing, and a dedicated collections team, significantly improving the company’s collections position.)
  • Designed and implemented departmental KPIs and dashboards, enhancing accountability and performance tracking (e.g.: Designed and implemented departmental KPIs and dashboards, improving accountability and performance tracking, resulting in a 20% increase in departmental performance, enhanced decision-making, and a 30% reduction in issue resolution time.)
  • Conducted cross-functional audits to identify and recover revenue leakage from legacy products, unused subscriptions, and under priced services (Collaborated - emphasize teamwork - with cross-functional teams to conduct audits, identifying and recovering revenue leakage from legacy products, unused subscriptions, and underpriced services.)
  • Reduced churn rate significantly by implementing proactive account management practices focused on customer success.
  • Developed and executed a go-to-market strategy to drive company success in exceeding revenue and profitability goals.

Head of Growth & Strategy

ImagineX Consulting
09.2022 - 04.2023
  • Member of the leadership team with responsibility for driving revenue growth, successfully onboarding3 net-new multi-billion-dollar accounts in the first8 months (e.g: As a member of the leadership team, drove revenue growth by successfully onboarding three net-new multi-billion-dollar accounts within the first eight months through targeted market research, personalized outreach, and building strong relationships with key decision-makers..)
  • Analyzed internal challenges and market trends to provide actionable recommendations to the leadership team, enhancing strategic decision-making (e.g.: Analyzed internal challenges and market trends to deliver actionable recommendations to the leadership team, enhancing strategic decision-making and resulting in a ......% increase in revenue, a ......% improvement in operational efficiency, and a ...% gain in market share.)
  • Designed, implemented, and managed a scalable and repeatable sales process, including collateral creation, forecasting, opportunity management, and customer acquisition and growth strategies (e.g.: Designed, implemented, and managed a scalable and repeatable sales process, encompassing collateral creation, forecasting, opportunity management, and customer acquisition and growth strategies, resulting in a 25% reduction in sales cycle time, a 20% improvement in conversion rates, and a 15% increase in revenue.)
  • Led the adoption of Zoho CRM and selected key sales tools (i.e., SalesLoft, Outreach) to standardize tracking of sales initiatives and KPIs (e.g.: Led the adoption of Zoho CRM and selected key sales tools (such as SalesLoft and Outreach) to standardize the tracking of sales initiatives and KPIs, resulting in a 30% improvement in data reliability, a 25% reduction in administrative tasks, and a 20% boost in overall sales performance.)
  • Collaborated with the Account Management team to ensure a consistent customer experience, driving improved customer satisfaction (e.g.: Worked closely with the Account Management team to ensure a consistent customer experience, fostering collaboration and driving improved customer satisfaction.)
  • Developed and advised on a new compensation structure, aligning incentives with desired outcomes to support organizational growth and scalability. (e.g) Designed and implemented a new compensation framework, aligning incentives with strategic goals to drive organizational growth and scalability.)

Director of Sales & Strategy

Digital Realty
10.2020 - 09.2022
  • Achieved 176% quota attainment in the first year, contributing over $1.6M in revenue. ( Surpassed quota by 176% in the first year, generating over $1.6M in revenue.)
  • Developed a sales framework and scalable go-to-market process, increasing wallet share across traditional and expanded customer segments (e.g.: Developed a sales framework and scalable go-to-market strategy, increasing wallet share by 25% and driving a 30% growth in revenue across both traditional and new customer segments.)
  • Utilized Salesforce to standardize account research and planning documentation, streamlining workflows for account growth, client meeting preparation, executive engagement, and account reassignment (e.g: Standardized account research and planning in Salesforce, improving efficiency and consistency in workflows for account growth and client engagement.)
  • Created collateral and curriculum as well as conducted sales training sessions on navigating complex global sales processes, reducing execution barriers, and enhancing account-based marketing and sales skills (e.g. “Developed training materials and led sessions, reducing execution barriers and enhancing sales and marketing skills.)
  • Built Salesforce dashboards with consistent KPIs, providing Sales Leadership with leading indicators of team performance (e.g.: Created Salesforce dashboards with consistent KPIs, offering Sales Leadership key performance insights and improve team performance.)
  • Acted as Subject Matter Expert (SME) in enterprise and solution selling, guiding the global enterprise sales team in transitioning to selling Platform Digital to global enterprise buyers (e.g. through tailored training, strategic account planning, and customized sales playbooks.”)

Senior Sales Executive

QTS Data Centers
12.2015 - 10.2020
  • Responsible for revenue generation through new account acquisition and existing account growth, consistently delivering $5M–$8M in contracted revenue annually (e.g. Generated $5M–$8M in annual revenue through new account acquisition and growth of existing accounts.)
  • Recognized as a top performer across the company for excellence in cross-functional contributions and awarded “Rookie of the Year” in2016
  • Achieved the highest number of new logos company-wide in FY2016 (e.g.: Secured the highest number of new clients company-wide in FY2016 by implementing targeted outreach strategies and personalized engagement plans)
  • Collaborated with Training and Development departments to enhance the sales onboarding process and improve sales training programs (e,g,: Collaborated with Training and Development teams to enhance the sales onboarding process, resulting in improved training programs and increased sales team effectiveness)
  • Designed strategic messaging and optimized the virtual sales process within the first12 months of COVID-19, enabling seamless adaptation to a remote selling environment (e,g,: “Developed strategic messaging and optimized the virtual sales process during the first 12 months of COVID-19 by implementing targeted digital outreach, personalized virtual demos, and streamlined online communication tools, ensuring a seamless transition to remote selling)

Senior Account Manager

iStaff, Inc
08.2015 - 11.2015
  • Responsible for new account acquisition and account growth of large enterprise clients (revenue between $500M-$10B)
  • Responsible for negotiation and execution of service agreements

Senior Account Manager

Modis, Inc
10.2011 - 08.2015
  • Responsible for new account acquisition and account growth of large enterprise clients (revenue between $500M-$10B)
  • Achieved over $3M/year profit through the acquisition of8+ new accounts
  • Consistently in the top20% in annual new gross profit out of200 sales reps nationally and recipient of various Sales Awards
  • Circle of Excellence winner2013 and2014
  • Responsible for negotiation and execution of service agreements

Business Development Manager

Ettain Group
02.2010 - 10.2011
  • Responsible for new account acquisition and account growth of large enterprise clients (revenue between $500M-$10B)
  • Achieved $10K in weekly gross margin within9 months
  • Acquired and onboarded9 new accounts; growing33% to over $4500 in weekly gross margin
  • Added over $5,500+ quarterly of new gross margin for5 of6 quarters
  • Consistently in the top15% of the company for sales prospecting & engagement activities

Premier Account Representative

Deltacom
06.2008 - 01.2010
  • Responsible for New Account Acquisition in Business to Business market
  • Maintained Top Ranking in Sales for NE Atlanta division and Top15% of representatives company wide
  • Winner of Best New Hire Performance Award “Top Gun” award winner

Sales Representative; Neuroscience Division

Eli Lilly & Company
05.2006 - 03.2008
  • Responsible for increasing sales volume and market share for Neuroscience product portfolio
  • Achieved Top15% product performance nationally
  • Grossed over $4M in annual sales2007
  • Responsible for business analytics and executing on all reporting for the region
  • Recruitment Chair at The University of Georgia; Terry College of Business

Education

B.B.A - Marketing, Terry College of Business

The University of Georgia
01.2006

Skills

  • Strategic Leadership: Leading multiple functions (Finance, Sales, Marketing, Sales Operations, Procurement) to drive strategic alignment and operational efficiency
  • Revenue Growth: Increasing revenue by restructuring departments and optimizing team size
  • Sales Performance Optimization: Developing and implementing quota and incentive plans aligned with growth targets
  • Sales Operations Management: Establishing functions to streamline workflows, enhance accuracy, and improve governance
  • Marketing Strategy Development: Launching comprehensive marketing strategies to significantly boost engagement
  • Financial Management: Boosting Net Operating Income (NOI) through targeted initiatives
  • Process Improvement: Reducing month-end close time and improving cash flow velocity
  • Accounts Receivable Management: Decreasing AR over 90 days and total AR through enhanced policies and practices
  • Performance Tracking: Designing and implementing KPIs and dashboards for better accountability and decision-making
  • Customer Success: Reducing churn rate through proactive account management practices

Community Service

  • IT Girls Foundation, Board of Directors, 2017, Present
  • Atlanta Technology Professionals, Board of Directors, 2018, Present
  • New Hope Children’s Village, Board of Directors, 2014, Present
  • Gwinnett Church, Small Group Leader, 2015, Present

Timeline

Chief Revenue Officer

InterDev
10.2023 - Current

Head of Growth & Strategy

ImagineX Consulting
09.2022 - 04.2023

Director of Sales & Strategy

Digital Realty
10.2020 - 09.2022

Senior Sales Executive

QTS Data Centers
12.2015 - 10.2020

Senior Account Manager

iStaff, Inc
08.2015 - 11.2015

Senior Account Manager

Modis, Inc
10.2011 - 08.2015

Business Development Manager

Ettain Group
02.2010 - 10.2011

Premier Account Representative

Deltacom
06.2008 - 01.2010

Sales Representative; Neuroscience Division

Eli Lilly & Company
05.2006 - 03.2008

B.B.A - Marketing, Terry College of Business

The University of Georgia

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Allison Shih