Allison Shimek
Cleveland,TX
Overview
8
8
years of professional experience
Work History
Bartender/Server
Applebee's Grill + Bar
Conroe, TX
12.2019 - 10.2021
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Performed opening and closing duties including restocking supplies.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Developed good working relationships with fellow employees through effective communication.
- Attended regular training sessions to stay updated on new products or trends.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Adhered to state regulations regarding serving alcohol responsibly.
- Greeted customers and provided excellent customer service.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Childcare Provider
Self-employeed
Conroe, TX
07.2016 - 12.2019
- Read books aloud to small groups or individual children.
- Assisted with feeding infants and toddlers during meal times.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Developed positive relationships with families by communicating regularly about their child's development.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Implemented discipline strategies when needed while ensuring the safety of all students.
- Helped develop motor skills through active playtime activities like running, jumping.
- Maintained a clean and organized play area.
- Encouraged positive interactions between children by providing supervision at all times.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Sanitized toys and tables to maintain clean, safe environment.
Manager
SUBWAY®Restaurants
Conroe, TX
07.2013 - 06.2016
- Conducted performance reviews for team members.
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Established processes to ensure efficient workflow throughout the organization.
- Ensured compliance with regulatory requirements and industry standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
High School Diploma -
Shimek Homeschooler's Cooperative
Houston, TX06-2014
Skills
- Basic accounting
- Suggestive Selling
- Health codes compliance
- Beverage Preparation
- Food Service
- Food Running
- Payment Processing
- ABC regulations
- Childcare requirements
- Childcare Regulations
- Childcare experience
- Special-needs childcare
- Childcare Techniques
- Staff Development
- Policy Implementation
- Time Management
- Performance Evaluations
- Staff Training and Development
- Schedule Preparation
- Verbal and written communication
- Sales Techniques
- Expense Tracking
- Complaint resolution
- Adaptive team player
- Order Fulfillment
- Staff Training
- Customer Service
- Computer Proficiency
- Service Upselling
- Dispute Resolution
- Conflict Resolution
- Filing
- Store maintenance
- Reading Comprehension
- Call Management
- Scheduling
Timeline
Bartender/Server
Applebee's Grill + Bar
12.2019 - 10.2021
Childcare Provider
Self-employeed
07.2016 - 12.2019
Manager
SUBWAY®Restaurants
07.2013 - 06.2016
High School Diploma -
Shimek Homeschooler's Cooperative