Allison Spachman
Drums,PA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Waitress
Tom's Kitchen
10.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Bartender
Beech Mountain Lakes
10.2019 - 09.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Part Time Key Holder
Dollar General Store
09.2018 - 10.2019
- Enhanced customer satisfaction by providing exceptional service and promptly addressing concerns.
- Assisted in increasing store revenue through upselling and cross-selling techniques.
- Maintained a clean, organized store environment for an improved shopping experience.
- Contributed to achieving sales targets by efficiently managing inventory and restocking shelves.
Education
High School Diploma -
Hazleton Area High School
Hazle Township, PA06.2018
Skills
- Dining Area Maintenance
- Order Accuracy
- Safe Food Handling
- Customer Service
- Cash Handling
- Point of Sale Operation
- Complaint Resolution
- Greeting guests
- Attention to detail
- Adaptability
- Positive attitude
- Strong multitasking
Timeline
Waitress
Tom's Kitchen
10.2023 - Current
Bartender
Beech Mountain Lakes
10.2019 - 09.2023
Part Time Key Holder
Dollar General Store
09.2018 - 10.2019
High School Diploma -
Hazleton Area High School