Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Allison Spad

Des Moines,IA

Summary

Leading and encouraging a team of employees to make a successful business together while maintaining honest and reliable integrity. Experience directing and improving operations through effective employee motivational strategies and strong policy enforcement, with an analytical approach to business planning and day-to-day problem-solving.

Overview

13
13
years of professional experience

Work History

Florist/Designer

Hy-Vee
04.2025 - Current


  • Utilized floral design techniques to craft unique floral arrangements.
  • Maintained a clean and organized workspace.
  • Handled cash transactions with accuracy and integrity, maintaining trustworthiness as a valued team member.
  • Supported head florist with daily tasks, improving overall efficiency and workflow within the store.
  • Assisted in designing floral displays for weddings, funerals, and special events.
  • Assisted clients with custom requests by listening attentively to their needs, making appropriate recommendations based on personal tastes or event themes.

Assistant Manager

Casey’s General Store
06.2021 - 07.2024
  • All Store duties, including but not limited to; opening and closing duties, balancing and approving previous days books, help in hiring and training new employees, maintaining the emphasis on proper customer service and keeping the customer first.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Barista

Starbucks/Target
02.2020 - 03.2021
  • Customer Service, opening, closing, and register duties. Taking customer orders and preparing of specialty drinks. Knowledge of all menu items, and help in training new employees.

Receiving Manager

Bed Bath and Beyond/buy buy Baby
06.2012 - 01.2020
  • Customer service, hiring, training, scheduling of all receiving employees, check in and unload trucks, check in all freight. Price, put together, and display all merchandise. All duties overlooking the receiving department.

Education

High School -

Norwalk High School
Norwalk, IA
01.2007

Skills

  • Management
  • Training
  • Scheduling
  • Organization
  • Customer service
  • Decision-making
  • Time management
  • Complex Problem-solving
  • Friendly and outgoing

Hobbies and Interests

Helping others (giving back to the community), Learning new skills, Yoga training, wellness

Timeline

Florist/Designer

Hy-Vee
04.2025 - Current

Assistant Manager

Casey’s General Store
06.2021 - 07.2024

Barista

Starbucks/Target
02.2020 - 03.2021

Receiving Manager

Bed Bath and Beyond/buy buy Baby
06.2012 - 01.2020

High School -

Norwalk High School