Allison Blair
Bay City,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Assistant Group Home Manager
Michigan Community Services, Inc
Bay City, MI
01.2023 - Current
- Maintained detailed records of all resident care plans, medication management, and incident reports.
- Scheduled regular maintenance visits from service personnel such as plumbers, electricians, ensuring timely completion of repairs and upgrades.
- Actively promoted positive relationships among residents through organized recreational activities onsite or offsite trips.
- Ensured compliance with applicable state regulations regarding health, safety, and welfare of residents within the facility.
- Coordinated training sessions for new employees on topics related to safety protocols and general work practices within the facility.
- Conducted regular meetings with staff to review progress and discuss any issues or concerns.
- Managed a variety of administrative tasks such as payroll processing and multi-disciplinary communication.
- Communicated with families or advocates to discuss resident needs and progress.
Direct Support Professional
Bay Human Services
Bay City, MI
02.2021 - 01.2022
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Accompanied individuals on outings to promote independence and integration into the community.
- Assisted in planning and implementing recreational activities for participants.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided guidance and support to ensure safety of individuals served.
- Instructed individuals in self-advocacy skills to increase autonomy and decision making abilities.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
SUPERVISOR
SHEFFIELD BAY ASSISTED LIVING & MEMORY CARE
08.2019 - 02.2020
- I ensured proper resident care was provided by care staff
- I worked directly with the Director of Resident Care and Care Coordinators as well as residents and families of residents
- I was responsible for the direct supervision of resident care staff and medication passers.
Direct Support Professional
Michigan Community Services, Inc
Bay City, MI
04.2019 - 08.2019
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided guidance and support to ensure safety of individuals served.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Accompanied individuals on outings to promote independence and integration into the community.
- Facilitated social interactions between participants and their peers in the community.
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
Fast Food Manager
McDonald’s
Kawkawlin, MI
09.2017 - 03.2019
- Managed team of 10-15 employees in fast-paced environment.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Resolved customer complaints in a timely manner while maintaining excellent customer relations.
- Supervised stock levels of kitchen ingredients ensuring freshness of food served.
- Adhered to company policies and procedures while enforcing them among all employees.
- Ensured compliance with all local health regulations related to food safety.
- Regularly inspected restaurant premises to ensure cleanliness standards were met.
Education
Associate of Science - Human Services
New England College
Henniker, NHGED -
Delta College
Skills
- CPI Blue Card – Nonviolent Crisis Intervention
- Time management
- Interpersonal skills
- Client Direct Care
- Medication Administration
- Staff Supervision
- Effective Communication
- Administrative Duties
- Customer service
- Bay Arenac Behavioral Health – Community Mental Health training certification
References
- Stacey Stahl, Manager, McDonald’s, (989) 553-5372, 1411 Ridge Road, Sebewaing, Michigan, 48759
- Montana Emery, Facility Manager, Michigan Community Services, Inc, (989) 621-3497, 60 Janice Court Lot 229, Essexville, Michigan, 48732
Timeline
Assistant Group Home Manager
Michigan Community Services, Inc
01.2023 - Current
Direct Support Professional
Bay Human Services
02.2021 - 01.2022
SUPERVISOR
SHEFFIELD BAY ASSISTED LIVING & MEMORY CARE
08.2019 - 02.2020
Direct Support Professional
Michigan Community Services, Inc
04.2019 - 08.2019
Fast Food Manager
McDonald’s
09.2017 - 03.2019
Associate of Science - Human Services
New England College
GED -
Delta College
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