Allison Streeter
Knoxville,TN
Summary
To perform at a high level and deliver to the employer a superior work product. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Chiropractic Therapy Assistant/Xray Tech/Office As
Knoxville Chiropractic Solutions
02.2017 - Current
- Provide muscle stimulation and intersegmental traction; helping heal subluxation
- Assist patients in proper operation of therapy
- Assure cleanliness of all therapy equipment
- Inventory supplements and place orders when necessary
- Check range of motion during patient exams
- Provide input on patient's progress
- Take medical histories
- Prepare patients for examination
- Take x-rays
- Develop x-rays quickly and carefully
- Help doctor on any task he/she needs to get done
- Provide efficient and effective customer service through multitasking, directing, and overseeing 100+ patients on a weekly basis
- Offer health evaluations to inform patients of nutritional deficiencies and consult on supplementation.
- Responded to inquiries from callers seeking information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Reviewed and updated customer information in database for accuracy.
- Increased client retention by providing exceptional service while managing check-in and check-out processes.
- Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
- Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Enhanced customer satisfaction by promptly addressing inquiries and concerns at front desk.
- Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
- Developed procedures for handling sensitive information, maintaining confidentiality and adhering to company policies.
- Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.
- Resolved conflicts professionally and efficiently, fostering positive workplace atmosphere.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Organized file systems both physical and digital through strategic categorization resulting in easy access and retrieval of documents.
- Streamlined office operations for increased efficiency through effective organizational tasks such as filing, scheduling, and data entry.
- Completed patient check-in processes by verifying insurance.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Provided training support for new hires, contributing to their successful integration into team environment.
Chiropractic Therapy Assistant, Xray, Office Assis
Marsh Chiropractic Wellness Center
01.2014 - 02.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Responded to inquiries from callers seeking information.
- Served as corporate liaison for finance, IT, and marketing departments.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Created a training manual for new staff.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Proofread and edited documents for accuracy and grammar.
- Performed wide-ranging administrative, financial and service-related functions.
Education
Nutritional Therapy Practitioner (NTP) -
Nutritional Therapy Association
Olympia, WA03.2023
Certified Chiropractic Therapy Assistant (CTA) -
Tennessee Chiropractic Association
Nashville2014
Certified Chiropractic X-ray Tech (CXT) -
Tennessee Chiropractic Association
Nashville, TN2014
Skills
- Cash Practice software
- Microsoft Word
- Microsoft Excel
- Chiro HD
- Chirotouch software
- Web Exercises
- Fortis
- Skilled Typist
- Posture Ray
- Posture Co
- Nutri Q
- Availity
- Critical Thinking
- Progress Evaluation
- Dietary Requirements
- Therapeutic Exercise
- Individualized Care Plans
- Documentation Requirements
- Data Entry
- Patient Monitoring
- Safety Requirements
- Reading Comprehension
- Medical Histories and Vital Statistics
- Listening Skills
- File Organization
- Problem-solving skills
- Time Management
- Administrative Skills
- Scheduling appointments
- Cash Handling
- Reception duties
- Mail handling
- File Management
- Patient Charting
- Medical Terminology
- Conflict Management
- Documentation and Recordkeeping
- Bookkeeping
- Excel spreadsheets
- Professional and mature
- Proofreading
- Billing and Invoicing
Personal Interest
- Dedicated to personal growth and holistic well-being, actively engaged in practices such as meditation, mindfulness, and self-reflection to enhance positivity, resilience, and overall life satisfaction.
- Passionate about fitness and bodybuilding, consistently pursuing physical excellence through structured training routines, nutrition optimization, and goal-setting.
Timeline
Chiropractic Therapy Assistant/Xray Tech/Office As
Knoxville Chiropractic Solutions
02.2017 - Current
Chiropractic Therapy Assistant, Xray, Office Assis
Marsh Chiropractic Wellness Center
01.2014 - 02.2017
Nutritional Therapy Practitioner (NTP) -
Nutritional Therapy Association
Certified Chiropractic Therapy Assistant (CTA) -
Tennessee Chiropractic Association
Certified Chiropractic X-ray Tech (CXT) -
Tennessee Chiropractic Association
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