Summary
Overview
Work History
Education
Skills
Timeline
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Allison Sturtevant

Dacula,Ga

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Cardiovascular Group
08.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduling, Confirming patients for their appointments.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Sales Associate

Coasta Tanning Resort
02.2023 - Current
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers
  • Encouraged customers to make additional purchases and suggested relevant items
  • Met merchandising standards by keeping store stocked and products faced
  • Engaged with guests to understand and anticipate customer service needs
  • Employed persuasive sales techniques to close deals while adhering to company standards for profitability
  • Kept work area clean, organized and free of clutter at all times
  • Helped customers find and select products
  • Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally
  • Followed checklist to complete retail store opening and closing activities
  • Assisted with training and mentoring new team members
  • Organized merchandise displays to promote higher levels of customer engagement
  • Cultivated relationships with new and existing customers to drive sales
  • Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers
  • Enticed customers with sales and promotions to boost sales
  • Provided accurate information about products, prices and availability both in person and over the phone
  • Performed cleaning tasks, keeping store neat and organized
  • Generated sales reports and tracked customer data to ensure sales goals were met
  • Processed credit card transactions quickly and securely
  • Assisted customers with product selection to ensure customer satisfaction
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
  • Handled customer complaints and inquiries in a courteous and efficient manner
  • Established a positive rapport with customers by delivering friendly, personalized service
  • Assisted with training new employees on sales procedures
  • Drove sales through customer relationship building and suggestive selling techniques
  • Opened and closed cash registers, balanced cash drawers, and made deposits
  • Operated cash register and POS to process sales transactions and handle payments
  • Greeted customers warmly and offered assistance
  • Maintained inventory records for restocking purposes
  • Performed cash register operations accurately according to company guidelines
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices
  • Built relationships with potential customers by providing helpful advice on product selection
  • Maximized profits through effective cross-selling strategies during checkout process.

Front Desk Receptionist

American Top Team
03.2021 - 11.2022
  • Answered questions about company location and hours of operation
  • Handled multi-line phone system and promptly transferred calls
  • Monitored front desk traffic to support customer satisfaction
  • Scheduled appointments for clients using office calendar system and provided updates on changes or cancellations when needed
  • Processed payments received from customers via cash or credit card transactions accurately and efficiently
  • Welcomed on-site visitors and directed to appropriate personnel
  • Compiled reports from information gathered through computer systems or other sources for management review
  • Ensured that all safety protocols were followed according to established guidelines
  • Generated monthly financial reports on sales performance and customer satisfaction levels
  • Updated client contact information regularly in order to keep accurate records of communications sent out
  • Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously
  • Provided a high level of customer service to all clients
  • Maintained cleanliness and organization of public areas and conference rooms
  • Managed incoming calls, directing them to appropriate staff members or taking detailed messages as necessary
  • Assisted with completion of forms or sign-in procedures
  • Maintained an organized front desk area, ensuring all forms were up to date and available for visitors
  • Opened and closed main office in alignment with established security procedures
  • Monitored inventory levels of office supplies to ensure adequate stock was always available
  • Greeted and welcomed visitors in a professional manner while managing multiple tasks simultaneously.

Server

Shogun Japanese House
07.2020 - 02.2021
  • Greeted and accommodated guests, building positive experience from first interaction
  • Prepared and served food and beverages to customers
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Created and maintained optimal communication chain, reducing guest dissatisfaction
  • Delivered customer checks and securely processed credit card or cash payments
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts
  • Processed payments and completed register transactions accurately
  • Worked closely with other IT staff members to ensure smooth operation of the business's computer systems
  • Resolved complex technical problems in a timely fashion utilizing problem-solving skills
  • Attended company and restaurant trainings and meetings to improve serving skills
  • Monitored food and beverage levels to satisfy customer needs
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options
  • Used focus and memorization skills to keep track of tables and remember orders
  • Jotted down customer orders and promptly delivered food and drinks
  • Used good communication skills to reduce guest dissatisfaction
  • Memorized menu to help diners make informed meal choices
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.

Server

Friends Bar and Grill
07.2019 - 03.2020
  • Prepared and served food and beverages to customers
  • Greeted and accommodated guests, building positive experience from first interaction
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Displayed enthusiasm and knowledge about restaurant's menu and products
  • Analyzed system logs to detect potential issues proactively before they become serious problems
  • Used focus and memorization skills to keep track of tables and remember orders
  • Resolved customer complaints and inquiries in a timely manner
  • Demonstrated ability to interact with customers in a friendly and professional manner
  • Used good communication skills to reduce guest dissatisfaction
  • Created and maintained optimal communication chain, reducing guest dissatisfaction
  • Provided excellent customer service by anticipating needs and responding promptly to requests
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Processed payments and completed register transactions accurately
  • Jotted down customer orders and promptly delivered food and drinks
  • Memorized menu to help diners make informed meal choices
  • Monitored food and beverage levels to satisfy customer needs
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options
  • Attended company and restaurant trainings and meetings to improve serving skills
  • Delivered customer checks and securely processed credit card or cash payments
  • Exercised focus and concentration to keep track of tables and remember orders
  • Encouraged guests to buy additional items such as appetizers, drinks, and desserts
  • Assisted with training of new staff members.

Gymnastics Instructor

Dacula Family Sports
05.2018 - 02.2019
  • Created fun and engaging class plans to ensure students remained motivated and excited about learning new skills
  • Maintained a safe environment by monitoring activities closely and enforcing rules consistently
  • Communicated regularly with parents regarding student progress, providing feedback and advice as needed
  • Displayed enthusiasm for the sport at all times creating a fun yet disciplined learning environment
  • Assisted with the maintenance of equipment ensuring it was clean and properly functioning at all times
  • Incorporated music into routines when appropriate in order to create an enjoyable atmosphere for learning
  • Demonstrated proper form for various movements during practice sessions in order to reinforce correct technique
  • Utilized positive reinforcement to encourage students to strive for excellence in their performance
  • Encouraged students to develop strength, flexibility, coordination and agility through drills and exercises
  • Encouraged healthy habits among participants such as stretching before and after workouts and drinking plenty of water throughout the day
  • Provided individual instruction to help each participant reach their full potential
  • Provided detailed reports summarizing student progress over time so that parents could monitor improvement effectively
  • Motivated participants by emphasizing personal responsibility rather than competition with others
  • Adapted lesson plans according to student needs while still meeting overall program objectives
  • Demonstrated a strong knowledge of gymnastics fundamentals including spotting techniques, body positioning, skill development and basic conditioning principles
  • Assisted injured athletes by providing first aid treatment if necessary or referring them for medical evaluation as needed
  • Conducted warm-up exercises prior to each session in order to prevent injuries while maximizing performance
  • Evaluated student's abilities accurately in order to assign appropriate levels of difficulty during practice sessions
  • Developed an effective teaching approach for gymnastics classes, focusing on safety and proper technique
  • Instructed individuals or groups on the use of gymnasium apparatus such as trampolines, balance beams, rings, bars and mats.

Education

High School Diploma -

Archer High School
Lawrenceville, Ga
05.2020

Skills

  • Sales Expertise
  • Time Management
  • Market Research
  • Sales Trends
  • Customer Service
  • Excellent People Skills
  • Multitasking Strengths
  • Verbal Communication
  • Hospitality and Accommodation
  • Store Opening and Closing
  • Reading Comprehension Skills
  • Cleaning Techniques
  • Conflict Resolution
  • Teamwork and Collaboration
  • Documentation and Recordkeeping
  • Speaking Clearly
  • Quotas and Goals
  • Credit and Cash Transactions
  • Stockroom Organizing
  • Listening Skills
  • Scheduling
  • Team Collaboration
  • Appointment Scheduling
  • Administrative Skills
  • Oral and writing communication
  • Front Office Management
  • Work Prioritization
  • Sensitive information handling

Timeline

Front Desk Receptionist

Cardiovascular Group
08.2023 - Current

Sales Associate

Coasta Tanning Resort
02.2023 - Current

Front Desk Receptionist

American Top Team
03.2021 - 11.2022

Server

Shogun Japanese House
07.2020 - 02.2021

Server

Friends Bar and Grill
07.2019 - 03.2020

Gymnastics Instructor

Dacula Family Sports
05.2018 - 02.2019

High School Diploma -

Archer High School

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Allison Sturtevant