Allison Sura
Spring Hill,FL
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Smoothie Barista
Planet Smoothie
Lutz, FL
06.2024 - Current
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
- Prepared and served juices and blended drinks.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
- Maintained a comprehensive knowledge of all menu offerings in order to address any customer inquiries or concerns effectively.
- Trained new employees on proper blending techniques, ingredient selection, and presentation standards.
- Boosted customer retention rates through consistent delivery of high-quality smoothies and exceptional customer service experiences.
- Optimized workflow by multitasking between taking orders, preparing smoothies efficiently, and managing register duties when necessary.
- Provided personalized recommendations for smoothie options based on customer needs or dietary restrictions.
- Increased revenue by upselling additional items such as snacks or meal replacements along with smoothie purchases.
- Promoted healthy lifestyle choices by educating customers on the nutritional benefits of different ingredients.
- Operated POS system for quick order entry and cash drawer accuracy.
- Contacted supervisor to notify of low product stock or other concerns.
- Cut, diced and chopped fresh ingredients and toppings for smoothies.
- Kept balanced cash register, performing speedy calculations and proactively identifying and correcting errors.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
Oral Surgery Dental Assistant
Just Pull It
Spring Hill, FL
06.2023 - 03.2024
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Enhanced team productivity by providing timely assistance during complex dental procedures.
- Monitored patient comfort and safety during dental procedures.
- Staged tray for procedures by arranging dental instruments and equipment.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Dental Assistant/ Hygienist Assistant
Coast Dental and Orthodontics
Lutz, FL, USA
08.2022 - 06.2023
- Implemented operational improvements to enhance company efficiency in Willow Bend located in Lutz, FL.
- Drafted strategic plans for patient dental treatments.
- Facilitated efficient clinical operations by assisting dental team.
- Instructed patients on dental procedures and home care for better health.
- Upheld strict hygiene standards by thoroughly sterilizing medical equipment before treatments.
- Organized and maintained commodities for enhanced office efficiency.
- Oversaw administrative tasks such as presenting treatment plans, handling health insurance processes, and scanning patient documents.
- Managed back-office responsibilities efficiently.
- Maintained stringent infection control routines during and post dental procedures to avoid further infections.
- Willow Bend in Lutz, FL
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Dental Assistant Extern
Smile Design Dentistry
Land O' Lakes, FL, USA
04.2022 - 08.2022
- Designed comprehensive overview for Executed duties cohesively at Connerton, enhancing operations..
- Handled autoclave processes for sterilizing equipment.
- Trained in four handed dentistry and chairside techniques.
- Enhanced hygienic conditions to support efficient room turnaround.
- Reviewed patient history and measured vitals.
- Gained proficiency in the usage of Dentix.
- Excelled in managing and performing x-rays while prioritizing patient well-being.
- Connerton in Land O' Lakes, FL
- Gained practical experience through a 300-hour internship in dental assistance.
- Assisted with dental x-rays, ensuring accurate diagnostic information was obtained for each patient.
Barista
Aroma Joes Coffee Shop
Land O' Lakes, FL, USA
05.2021 - 08.2022
- Company Overview: Enhanced operational efficiencies in Land O' Lakes, FL.
- Ensured fresh stock availability through systematic rotation and removal of outdated products.
- Conducted the cash register along with counting money, cash dropping and was responsible for stashing away the money in the safe after closing the shop
- Utilized security code for nightly store lockdown.
- Ensured timely assembly of meals and drinks.
- Executed thorough cleaning procedures to keep the store spotless at all times.
- Demonstrated exceptional communication skills to ensure a positive experience for every individual and customer.
- Building rapport with staff to ensure a friendly and inclusive atmosphere.
- Land O' Lakes, FL
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Used POS system to accurately enter orders and process payments.
Insider
Marcos's Pizza
Land O' Lakes, FL
02.2020 - 10.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Diploma - Certified Dental Assisting
ATA Career Education College
Spring Hill, FL07.2022
Diploma - completing grades 9-12TH
Land O' Lakes High School
Land O' Lakes, FL05.2021
Skills
- Customer service
- Communication skills
- Writing skills
- Dependable work ethic
- Organizational skills
- Ethical
- Goal setting
- Adaptability
- Creativity
- Proficient in strained conditions
- Software knowledge (Dentrix, EagleSoft)
- Efficient multitasking
- Customer engagement
- Cleanliness and sanitation
- Reliability and punctuality
- Allergen awareness
- Order taking accuracy
- Nutritional advice
- Salesmanship
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Adaptability and flexibility
- Food safety
- Handling complaints
- Payment transactions
- Product knowledge
- Inventory organization
- Interpersonal skills
- Resolving complaints
- Professionalism
- Foodservice
Certification
- CPR Certified: AED, BBP, BLS, First Aid
- Radiology Certified: X-rays, Radiation exposure
- Anatomy
- Drugs and Alcohol course
- Leadership Skills course
- Dental Terminology course
- OSHA Board Standards course
- Medical laws and regulations course
Timeline
Smoothie Barista
Planet Smoothie
06.2024 - Current
Oral Surgery Dental Assistant
Just Pull It
06.2023 - 03.2024
Dental Assistant/ Hygienist Assistant
Coast Dental and Orthodontics
08.2022 - 06.2023
Dental Assistant Extern
Smile Design Dentistry
04.2022 - 08.2022
Barista
Aroma Joes Coffee Shop
05.2021 - 08.2022
Insider
Marcos's Pizza
02.2020 - 10.2021
Diploma - Certified Dental Assisting
ATA Career Education College
Diploma - completing grades 9-12TH
Land O' Lakes High School