Allison Sutton
Tampa,FL
Summary
Searching for placement in a leadership position that matches my skill set, challenges me daily and helps me to develop and grow within the company. Process Assistant experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Proficient in managing and driving multiple projects.
Overview
8
8
years of professional experience
Work History
Process Assistant
Amazon
11.2021 - Current
- CAP Flow PA- Tracking on workflow for drops that required labor adjustment and communicating them to CAP leadership
- Communicated moves/barriers with central flow and outbound
- Monitored and recorded data such as pod gapping, floor health, rates, jams and headcount deviations that might affect customers promise
- Reported data to operations manager at the end of every shift along with any bridges and for misses
- Worked with regional project director to determine best practices, monitor performance and locating barriers while launching pick to rebin in the site
- Hands on- performed project to assist in rate improvement within the department
- CAP and pick to rebin PA- ran floor, assisted management in daily duties such as floor walks, engagements, audits and coaching opportunities while monitoring performance and critical pull times/dwells
Tier 1
Amazon
04.2016 - 11.2021
- Ruskin(TPA1) Stower Picker IC/QA AFE pack Water spider Inbound dock/receive ambassador 2017-2019
- Process Guide- assisted manager daily duties such as staffing, leading stand-ups, Process improvement, chasing dwells/reactives, coaching fellow tier 1s
- Ambassador- Worked with learning team to train new hires, cross trains, HITS transfers and new managers in all trained areas
- Tampa (DTP1-DTP9) Stower Unload trailers (palletized and fluid) Inductor on dock Diverter, Sorter, Pickers, Problem solve/hazmat- Researching packages that were in need of labels, reboxing or had receiving issues
- Sorted out and reprinted labels to be sent to appropriate delivery stations or usps/ups
- Processed canceled shipments to be returned to fulfillment center or donated
- Managed hazmat items/spills within the station to assist in the prevention of injuries/incidents caused by such items
- Lane capital-ran sort zone
- Assisted in staffing
- Performing audits and coaching on quality and performance
- Dock lead- supervised a team of 10-20 tier 1s while receiving loads from fulfillment centers
- Ensured proper standard of work was followed by yard Marshalls and dock team
- Communicating labor moves to ensure all packages were inducted and sorted in a timely manner
- Performed audits and provided feedback to associates on rates and best safety practices
- Lane captain during departure- directed traffic coming into and out of building
- Performed audits on vans to confirm they are safe for drivers and grounding the vehicle when necessary
- Assisted drivers in loading vehicles to make sure of all vehicles were deployed on time.
Education
High School Diploma -
Hillsborough High School
Tampa, FL05.2006
Skills
- Safety Management
- Workflow Management
- Assignment Delegation
- Management Support
- Performance monitoring
- Process Improvement
- Multitasking and Time Management
- Excel spreadsheets
- Clear Communication
- Fast Learner
Timeline
Process Assistant
Amazon
11.2021 - Current
Tier 1
Amazon
04.2016 - 11.2021
High School Diploma -
Hillsborough High School