Allison Tavares
Elizabeth,NJ
Summary
A driven learner with passion for continuous improvement and academic excellence. Nursing student well-prepared for academic endeavors with proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and team collaboration. Skilled in time management and critical thinking and known for maintaining high standards and delivering results.
Overview
5
5
years of professional experience
Work History
Barista
Starbucks
09.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
Retail Keyholder
Hollister.Co
10.2021 - 01.2023
- Stored security alarm codes and keys
- Rearranged racks and shelving based on seasonal planograms.
- Maintained confidentiality and security of sales records and operational reports.
- Worked with store manager to create employee schedules.
- Assisted store cashiers during peak sales times.
- Ensured timely inventory replenishment, maintaining optimal stock levels for high-demand products.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Mentored new employees on product features, sales techniques, and company procedures to enhance overall team performance.
- Managed the store during the absence of higher-level supervisors, maintaining smooth daily operations and meeting sales goals.
- Developed strong relationships with customers by actively engaging in conversation about their needs preferences.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw regular store cleaning of shelves, backrooms and racks.
Office Administrative Assistant
Golden Shear Academy of Cosmetology
10.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Safely dealt with student tuition payments
- Deposited and retrieved money from bank based on school needs
- Process and handled School Board applications for students
- Processed paperwork for students and administrators
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Managed filing system, entered data, processed payroll and completed other clerical tasks.
Receptionist
Janet Costa
06.2019 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Education
Associate of Science - Nursing
Union College of New Jersey
Cranford, NJ05.2026
Skills
- Active listener
- Cleanliness
- Task Prioritization
- Critical Thinking
- Attention to Detail
- Certified in CPR/AED
- Studious
- Time Management
Languages
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Barista
Starbucks
09.2022 - Current
Retail Keyholder
Hollister.Co
10.2021 - 01.2023
Office Administrative Assistant
Golden Shear Academy of Cosmetology
10.2021 - 04.2022
Receptionist
Janet Costa
06.2019 - 06.2020
Associate of Science - Nursing
Union College of New Jersey