Allison Taylor
Lake Alfred,FL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
Work History
Cashier /Sales Associate
Berlin Marketplace
04.2021 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Responsible for Cash and Credit card transaction.
- WIC Vouchers
- Worked in the office managing cash.
- Handled Lottery Sales.
- Handled Liquor and Tobacco sales.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Issued receipts and processed refunds, credits, or exchanges.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Managed cash register after end of shift to balance and record accurate transactions.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Restocked and organized merchandise in front lanes
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Assisted customers with returns, refunds and resolving transaction issues
- Tallied cash drawer at beginning and end of each work shift
- Performed cash, card and check transactions to complete customer purchases
Cashier /Sales Associate
Circle K Convenience Store
09.2019 - 04.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Managed cash register after end of shift to balance and record accurate transactions.
- Utilized upselling techniques to promote additional products and increase sales.
Cashier /Sales Associate
Arjay's Ace Hardware
04.2015 - 10.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Issued receipts and processed refunds, credits, or exchanges.
- Informed customers of current store promotions to encourage additional sales purchases.
- Managed cash register after end of shift to balance and record accurate transactions.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
Bakery Clerk
Sam's Wholesale Club
08.2014 - 08.2015
- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Inspected goods to establish accurate pricing and labeling.
- Used utensils and equipment to portion, wrap and display bakery items.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Measured and mixed ingredients accurately to assist in baking process.
- Collected payments accurately with cash, debit and credit card, using Point of Sale system to process transactions.
- Wrapped, boxed and weighed bakery department products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
Cleaning /Maintenance Crew Member
Windjammer Apartment Homes
05.2012 - 05.2014
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
- Emptied, repaired and cleaned apartments as tenants moved out.
- Cleaned and maintained hallways and laundry rooms.
- Disposed of all trash.
- Cleaned and maintained parking lots.
Education
Associate of Science - Graphic Arts
NHTC
Laconia, NH 0324605.1994
Skills
- Retail Stock Management
- Adaptable and Flexible
- Merchandise Recommendations
- Cash Handling
- Customer Service
- Retail Sales
- Organizational Skills
- Cleaning Experience
Timeline
Cashier /Sales Associate
Berlin Marketplace
04.2021 - 05.2022
Cashier /Sales Associate
Circle K Convenience Store
09.2019 - 04.2021
Cashier /Sales Associate
Arjay's Ace Hardware
04.2015 - 10.2018
Bakery Clerk
Sam's Wholesale Club
08.2014 - 08.2015
Cleaning /Maintenance Crew Member
Windjammer Apartment Homes
05.2012 - 05.2014
Associate of Science - Graphic Arts
NHTC
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