Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Taylor

Summary

Dynamic and results-driven professional with proven leadership at Dixie Lee Liquors and Wine. Expert in customer service and team motivation, enhancing satisfaction through effective communication and conflict resolution. Recognized for exceptional organizational skills and adaptability, consistently achieving operational goals while maintaining a safe and engaging environment. Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

10
10
years of professional experience

Work History

Manager and Key Holder

Dixie Lee Liquors and Wine
01.2020 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Turn on and off the security alarm, as well as locking and unlocking the building doors.
  • Gathered register tills at the end of every shift and locked them away for the night.
  • Check products in off of the delivery trucks and count inventory.
  • Input inventory products into our inventory data system.
  • Cleaning the store every shift- dusting, sweeping, vacuuming and mopping.
  • Flexible with scheduling.


Sales Associate

Gabes, Gabriel Brothers
01.2018 - 01.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Worked overnight shifts putting out stock and unboxing products.
  • Offloaded trucks in a timely manner.

Sales Associate

JCPenney
01.2016 - 01.2017
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Scheduled to work in almost every department.

Education

No Degree - General Studies

Pellissippi State Community College
Knoxville, TN

Skills

  • Customer service
  • Team leadership
  • Time management
  • Quick learner
  • Coaching and mentoring
  • Adaptability and flexibility
  • Attention to detail
  • Organizational skills
  • Professional and courteous

Timeline

Manager and Key Holder

Dixie Lee Liquors and Wine
01.2020 - Current

Sales Associate

Gabes, Gabriel Brothers
01.2018 - 01.2020

Sales Associate

JCPenney
01.2016 - 01.2017

No Degree - General Studies

Pellissippi State Community College

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