Allison Thiessen
Houston,TX
Summary
Hospitality leader with a culinary foundation and front-of-house management experience. Combines menu planning, pastry and beverage development, staff training, inventory oversight, and customer issue resolution to support efficient service, consistent quality, and steady business performance.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Partner Owner/Operator Trainee
Crescent Moon Coffee Bar & Cafe
Cypress, Tx
01.2024 - Current
- Co Managed daily operations for Crescent Moon Coffee Bar & Cafe.
- Oversaw coffee preparation, food service, and customer experience.
- Managed inventory ordering and stock rotation.
- Maintained cleanliness, safety, and health code standards.
- Managed kitchen and pastry offerings and preparation
- Identified growth opportunities by reviewing seasonal trends and making strategic decisions.
- Recommended merchandise and specialty menu based on customer needs.
- Created menus, pricing, and seasonal beverage and food offerings.
Pastry Chef / Morning MOD
Juliet
Houston, TX
01.2022 - 03.2023
- Prepared and updated pastry menu to match seasonal trends and customer preferences.
- Verified food preparation met high standards for quality and sanitation.
- Supported menu development and recipe testing.
- Planned desserts and pastries to complement savory entrée items.
- Applied pastry production techniques to control portions and manage food costs.
- Created special menu items to improve business offerings.
Executive Pastry Chef
1751 Sea and Bar/ Sambrooks Management
Houston, TX
03.2019 - 11.2021
- Directed dessert program for 1751 Sea and Bar and contributed to dessert programs at Candente and The Pit Room under Sambrooks Management
- Prepared plated desserts and specialty items during service
- Partnered with executive chef to pair desserts with menu items for better dining experience.
- Created and implemented all pastry menu recipes and plating
- Provided strong customer service for special dessert requests and dietary restrictions.
- Monitored inventory and ordered pastry ingredients for daily operations.
- Ordered baking equipment to support pastry production needs
- Researched new market products for use in unique desserts.
Chef/Kitchen Manager
Lasco Enterprises
Houston, TX
04.2018 - 10.2018
- Helped organize staff schedules to support labor coverage and daily operations.
- Used waste control practices to reduce food loss.
- Organized staff schedules to support shift coverage and workload balance.
- Tracked product inventory and coordinated ordering to keep supplies available.
- Developed new recipes to expand menu variety and draw customer interest.
- Monitored labor costs to stay within budget limits.
Pastry Chef/Line Cook
Southern Goods
Houston, TX
06.2016 - 11.2017
- Developed Southern Goods pastry menu
- Baked cakes, tarts, cookies, puddings, and other various desserts for daily service and special events
- Coordinated with chefs on menu changes and special event dessert orders
- Analyzed customer feedback data to identify areas for improvement in product offerings or processes.
- Collaborated with chefs to develop innovative recipes for pastries and desserts, incorporating seasonal ingredients
- Liaised with vendors to purchase optimal recipe ingredients at cost-effective rates.
- Prepared various items for brunch service and worked brunch line on weekends
Supervisor/ Line Cook
Cousins Maine Lobster
Houston, TX
01.2015 - 08.2016
- Prepared and cooked food for lunch and dinner services, ensuring consistent quality and timely delivery.
- Supervised operations of Cousins Maine Lobster food truck, coordinating daily crew assignments for efficient service.
- Trained staff in lobster roll preparation, service standards, and safety practices to enhance customer experience.
- Executed food preparation for lunch and dinner services, ensuring quality and timely service.
Skills
- Kitchen Management Experience
- Front of House Management Experience
- Cost control
- Customer service
- Staff scheduling
- Multitasking skills
- Menu and Recipe Development
- Food safety
- Kitchen Logistics and Implementation
- Vendor relations
Certification
- Serve Safe Food Manager Certification
Timeline
Partner Owner/Operator Trainee
Crescent Moon Coffee Bar & Cafe
01.2024 - Current
Pastry Chef / Morning MOD
Juliet
01.2022 - 03.2023
Executive Pastry Chef
1751 Sea and Bar/ Sambrooks Management
03.2019 - 11.2021
Chef/Kitchen Manager
Lasco Enterprises
04.2018 - 10.2018
Pastry Chef/Line Cook
Southern Goods
06.2016 - 11.2017
Supervisor/ Line Cook
Cousins Maine Lobster
01.2015 - 08.2016