Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Allison Toney

Ridgely

Summary

Dynamic Discharge Coordinator at Warwick Manor Behavioral Health, skilled in client advocacy and empathetic communication. Enhanced patient satisfaction through effective discharge planning and compliance with regulatory standards. Proven ability to solve complex issues and implement electronic documentation systems, ensuring efficient care transitions and improved recovery outcomes. Dedicated care provider transitioning into the field of addiction counseling with a solid background in client centered support and emotional care. Driven by a passion for helping others re-build their lives.

Overview

22
22
years of professional experience

Work History

Discharge Coordinator

Warwick Manor Behavioral Health
04.2025 - Current
  • Arranged placement of patients in facilities appropriate for level of care requirements.
  • Enhanced patient satisfaction by providing comprehensive discharge instructions and resources for follow-up care.
  • Worked collaboratively with clinical and non-clinical team members to solve complex discharge issues.
  • Evaluated patients'' needs upon admission, working closely with the medical team to develop appropriate discharge plans accordingly.
  • Increased efficiency in the discharge process, implementing electronic record-keeping systems to track essential information.
  • Identified and referred patients to social work department for additional coverage and services.
  • Coordinated transfer of out-of-area patients into in-network facilities.
  • Maintained up-to-date knowledge of regulatory requirements, ensuring compliance with all applicable laws and guidelines related to patient discharge processes.
  • Conducted follow-up evaluations with discharged patients, identifying any barriers to recovery and addressing them promptly.
  • Improved patient discharge process by coordinating with medical teams and ensuring timely communication between departments.
  • Solved problems related to abrupt changes in discharge, coordinated updates and communicated discharge plans.

Caregiver

Self Employed Services
01.2003 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Efficiently organized schedules for multiple clients simultaneously while maintaining high-quality care standards.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Scheduled daily and weekly care hours for client caseload.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.

Education

Associate of Applied Science - Chemical Dependency Counseling

WorWic Community College
Salisbury, MD
07-2026

Skills

    Client Advocacy and Support

    Empathetic Communication

    Time and Schedule Management

    Boundaries and Ethics

    Confidentiality (HIPPA awareness)

    Substance Use and Recovery Knowledge

    Documentation and Reporting

    Problem Solving and Active Listening

Languages

English
Professional Working

Timeline

Discharge Coordinator

Warwick Manor Behavioral Health
04.2025 - Current

Caregiver

Self Employed Services
01.2003 - Current

Associate of Applied Science - Chemical Dependency Counseling

WorWic Community College

Similar Profiles

CREATE PROFILE