Created educational materials to convey important information to service recipients.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Behavior Technician
Kalamazoo Autism Center
03.2023 - Current
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Supported patient confidentiality in accordance with HIPAA regulations.
Collaborated closely with mental health professionals with treatment plan implementation.
Customer Service Associate
TJ Maxx, TJX Companies
06.2021 - Current
Education
Bachelor Of Science - Psychology
Western Michigan University
Kalamazoo, MI
04.2024
Skills
Advocacy
Cultural Competence
Crisis Intervention Techniques
Active Listening
Empathy and Emotional Intelligence
Patience
Time Management and Multitasking
Leadership Development
Certification
Cultural Diversity Certificate
Registered Behavior Technician
CPR/AED/First Aid Training
Recipient Rights Certificate
HIPPA Certificate
Person-Centered Planning for Direct Care Professionals Certificate
Limited English Proficiency Certificate
Trained Peer-Facilitator
Volunteering
Big Brother Big Sister Youth Mentor- Provided consistent, one-on-one mentoring to a young person, fostering a relationship of trust and respect. Demonstrated commitment, patience, and leadership, resulting in improved self-esteem and social skills for the mentee.
Girls On The Run Volunteer- Served as a volunteer for Girls on the Run, a program promoting confidence and character development in young girls through running and interactive lessons.
Night to Shine Volunteer- Volunteered at Night to Shine, an unforgettable prom night experience for individuals with special needs. Helped create a welcoming atmosphere, ensuring that every attendee felt celebrated and had an amazing night to remember.
Timeline
Volunteer/Intern
Mutera Global Healing- Nonprofit
04.2023 - Current
Behavior Technician
Kalamazoo Autism Center
03.2023 - Current
Customer Service Associate
TJ Maxx, TJX Companies
06.2021 - Current
Bachelor Of Science - Psychology
Western Michigan University
Cultural Diversity Certificate
Registered Behavior Technician
CPR/AED/First Aid Training
Recipient Rights Certificate
HIPPA Certificate
Person-Centered Planning for Direct Care Professionals Certificate
Limited English Proficiency Certificate
Trained Peer-Facilitator
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