Allison Walls
Horseheads,NY
Summary
Compassionate emergency medical technician with experience in administering care and collaborating with healthcare professionals. Expertise in critical thinking and time management. Able to work independently and as a team.
Overview
9
9
years of professional experience
Work History
EMT
Erway Ambulance
Elmira, NY
03.2024 - Current
- Administered emergency medical care to patients in high-pressure situations.
- Collaborated with healthcare professionals to ensure effective patient transport and treatment.
- Operated advanced life support equipment during emergency response calls.
- Monitored vital signs and documented patient conditions accurately in real-time.
- Trained new EMTs on protocols, safety measures, and equipment usage.
- Enhanced operational efficiency through improved communication among team members.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Service Advisor
Glanzmann Subaru
Jenkintown, PA
01.2017 - 06.2020
- Facilitated customer communication to ensure clarity on service needs and vehicle maintenance.
- Coordinated service appointments, optimizing scheduling to enhance customer satisfaction and efficiency.
- Managed service workflow by collaborating with technicians to prioritize repairs and services effectively.
- Guided customers through service recommendations, reinforcing product knowledge and ensuring informed decision-making.
- Analyzed customer feedback to identify areas for improvement in service delivery and client relations strategies.
- Led training sessions for new hires focusing on customer engagement techniques and technical knowledge of products.
Education
Bachelor of Arts - History
Temple University
Philadelphia, PA12-2016
Timeline
EMT
Erway Ambulance
03.2024 - Current
Service Advisor
Glanzmann Subaru
01.2017 - 06.2020
Bachelor of Arts - History
Temple University